Retail Store Supervisor Cex Arnison

Retail Store Supervisor Job Description Reality Enterprise Ltd T/A CEX is a market-leading technology retailer specialising in buying, selling and exchanging a range of technology and entertainment products. We are currently seeking a Retail Store Supervisor for our Durham Arnison store. The Store Supervisor will be responsible for delivering exceptional customer service through effective communication and interacting with customers on a daily basis, whilst working alongside the rest of the management team to ensure optimal operations of the store and team.

• Sets an example and encourages staff to meet and exceed the company's goals and objective
• Exceed your targets and bring fresh ideas to the business
• Ensure the store is opened/closed in line with the policy
• Monitors staff on the tills
• Assists store management to achieve store goals and targets
• Trains and supports staff, setting goals where appropriate
• Maintains a positive team environment to ensure success
• Responds to customer issues in a professional manner
• Maintains the supervisor email account by actioning all emails on a daily basis
• Ensure daily processes listed below are being adhered to:
  
  - Merchandising Relabelling Stock Checks E-com Testing
• Ensure complies with the store standards:
  
  - Daily/weekly/monthly paperwork Stock control - proficient in RMA/blocked phone processes Loss Prevention - Investigate stock issues Assists in housekeeping standards

Strong communication skills Reliable Constructive problem solving abilities Integrity and strong work ethic Ability to work in a team environment Customer service, sales and people oriented Proactive Organisational skills Knowledge, Skills & Qualification Able to prioritise Flexible and adaptable to the needs of the organisation Problem-solving and decision-making aptitude Able to handle multiple priorities at one time

£12.91 per hour 24 Hours per week plus overtime

• Casual Dress
• Company events
• Employee discount
• Bonus Scheme