Cleaner, Customer Service Rep

Property, facilities and grounds maintenance

We're looking to recruit a hardworking and proactive individual to join our cleaning team.

This vital role requires the post holder to provide a high standard of cleaning and janitorial services throughout our visitor centre. Our candidate for a Visitor Centre & Holiday Accommodation Cleaner needs to be detail-oriented, efficient, reliable, and customer-focused, able to perform cleaning of accommodation to a high standard (including bed making, sanitizing bathrooms, restocking supplies) and public areas (dusting, vacuuming, mopping, waste removal) while adhering to health & safety, promoting a welcoming atmosphere, and working well independently and in a team.

This is a part time permanent position working 22.5 hours per week, 4 days in 7, to include bank holiday and weekend working.

So, come surround yourself with the wonder of wetlands, and the people who inject their energy and passion into them.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power.

You will have:

• experience of cleaning/house keeping
• experience of safe manual handling
• a keen eye for detail and cleanliness
• high standards of presentation
• good customer service skills and enjoy creating a positive guest experience.
• initiative to react and resolve
• a willingness to work varied shifts, including weekends, bank holidays.

Sound like your kind of role? Take a look at the full job description to find out more.

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) –this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410