Customer Team Member

Location and Hours

Customer Team Member

Location:

9 High Street, Thornbury, BS35 2AE
Pay: £13.04 per hour

Contract:

12 hours per week + regular overtime, permanent contract, part time Working pattern:
Shifts will fall between 9am - 5.30pm, Monday to Saturday.

• Support the day‑to‑day running of the store by delivering friendly and thoughtful service, helping to put things right when needed.
• Work with your team to keep the store running smoothly.
• Work hands‑on on the shop floor and tills, support with transactions on the post office counter, and contribute to daily operations to create a great shopping experience.
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
• Ensure the store is safe and legal.
• Promote Co‑op Membership and support your local community.

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

• Full training and career development resources – 30% discount on all Co‑op products in‑store.
• Flexible access to your pay as you earn it.
• A pension scheme with up to 10% employer contributions.
• 31 days of holiday (including bank holidays, pro rata for part time colleagues).
• 24/7 access to GP appointments and a colleague support programme.
• Market‑leading policies to help you through life's big moments.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.

If you need any adjustments during the recruitment process, we'll support you.