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Applications Analyst; Epic Orders​/Bugsy

Job in Duxbury, Plymouth County, Massachusetts, 02331, USA
Listing for: South Shore Health
Full Time position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    Systems Analyst, IT Consultant
Job Description & How to Apply Below
Position: Applications Analyst (Epic Orders/ Bugsy)
Job Description Summary
Participates in the development of workflows, system configurations, change documentation and training staff on Epic application functionality. Analyzes procedures and problems within manual/automated health care systems; reports findings and when applicable recommends options for resolutions. Formulates system scope and objectives. Acts as a liaison with all areas of the hospital, utilizing the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentation.

Provide ongoing support and participate in on-call coverage as assigned.

Job Description
ESSENTIAL FUNCTIONS Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions that the person in the job is held accountable for. Following are the essential functions of the job.
* Use this to denote if a function does not provide opportunity to perform beyond "Meets Expectations" 1. Reviews and understands system operations and specifications in business and clinical applications and utilizes the specifications as applicable to make recommendations on use. 2. Prepares functional and technical software specifications that reflect an in depth understanding of the business and end- user requirements while also considering the IT standards and technical direction.

3. Performs in-depth analysis of end user department workflows, data collection, reports details and other technical issues associated with Epic software as they relate to system design and build decisions.
4. Analyzes design alternatives and makes appropriate design decisions. Designs, validates and confirms new or changed functionality with the Epic environment that meets customer specifications.
5. Accesses data from existing systems and produces formatted reports using multiple data sources, with minimal assistance.
6. Works with Epic and legacy system resources and the user community to ensure the applications meet the organizations’ needs. Advises senior analysts and/or managers of potential problems, requirements for expanded services and status of current systems on an ongoing basis.
7. Proactively completes assigned Epic application deployment(s), management, and testing tasks.
8. Builds, tests, and debugs Epic applications(s) to ensure the system meets end user requirements. Builds complete testing plans to validate system parameters and functionality performs as specified, with minimal guidance.
9. Listens to business needs expressed by clients and clearly documents system capabilities and constraints. 10. Participates in identified development and production support meetings, reviews, and design sessions, as assigned. 11. Writes scope statements, defining size and planning parameters of complex projects or multiple groups of tasks with minimal guidance. 12. Provides complete documentation of all tasks and projects; develops and maintains specifications according to department standards.

13. Provides system production support including the analysis , prioritization and implementation of requested changes, analysis of new functionality, coordination of software release updates, system testing and interface enhancements. 14. Develops report specifications and works closely with report writers to ensure all operational and regulatory reporting needs are met including reports necessary to comply with Meaningful Use requirements. 15. Works with all clinical, business and IT constituents in a positive, supportive and collaborative team manner.

ESSENTIAL FUNCTIONS (Cont.) I. Technology and Learning a. Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization. b. Embraces technological advances that allow us to communicate information effectively and efficiently based on role.

Knowledge and experience with health care information systems or knowledge of processes and workflows…
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