Quality Engineer - Data Center Cooling

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Nortek Data Center Cooling is a Madison Industries company. Madison Industries is one of the largest and most successful privately–held companies in the world and has a robust portfolio of indoor air quality solutions. Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier and more productive by creating innovative solutions that deliver outstanding customer value.

At Nortek Data Center Cooling, we’re shaping the future by creating a better tomorrow every day! We are a premier HVAC company offering energy‑efficient and sustainable products and solutions that exceed customer expectations through our employees’ commitment to quality, customer experience and operational excellence.

Nortek Data Center Cooling is an equal‑employment‑opportunity and affirmative‑action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

Nortek Air Management and its divisions offer a comprehensive compensation and benefits package. Our benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HAS and 401(k) Plan with company contributions.

This position will be a part of a team responsible for developing, maintaining and improving our quality management systems and supporting documentation, and for using data collection and quality tools to support other functional areas in quality improvement efforts. The role determines quality inspection criteria and methods and supports the maintenance of formal documentation while driving development of standards for undocumented processes.

A high‑energy individual with the ability to handle multiple projects simultaneously is essential.

• Collaborate with Sales and Application Engineering (SAE) regarding customers’ quality expectations, to help determine critical part features and review manufacturability of design.
• Provide technical support to operations ensuring consistent application of engineering standards and quality techniques.
• Resolve quality issues related to capability, tolerancing, and materials.
• Identify problems, examine solution options, implement action plans, and deliver training to peers and subordinates regarding formal problem‑solving approaches (TOPS, A3, 5 Why, etc.).
• Effectively communicate and reinforce Nortek’s commitment to quality improvement efforts.
• Determine when process stability and capability studies should be performed on existing processes; review and analyze results and recommend changes.
• Support review and provide input on design concerns with pre‑release designs, delivering constructive feedback and suggestions.
• Partner with the Shop Release team to provide constructive feedback regarding current and future designs, with the intent to help improve ease of manufacturing and systematically prevent recurrence of past issues.
• Facilitate and promote the use of appropriate problem‑solving techniques for effective root cause analysis and successful corrective action regarding warranty issues and other customer concerns.
• Collaborate with Sales, Purchasing, Engineering, Production, and Service to resolve customer complaints and concerns.
• Perform duties in accordance with quality system requirements as the voice of Nortek customers.
• Determine and apply appropriate Measurement System Analysis tools where appropriate.
• Recommend and implement enhancements to the quality system that result in improved quality performance, increased customer satisfaction, and/or simplification of processes to reduce costs.
• Participate in quality reporting and the L2 and L3 management review process.
• Manage quality metrics and present findings and recommendations to the management review team.
• Maintain the integrity of the quality management system requirements with lean, cost‑effective strategies that meet the organization’s needs.
• Advocate as the "voice of…