Product Manager

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing.

If you are ready to make a difference, join us.

Blue Cross and Blue Shield of Minnesota is hiring a Product Manager. In this role, you’ll support current products within a division and product initiatives and/or new programs and may lead other products. This position supports product planning, iteration and delivery for assigned products within a division or affiliated companies. This role collaborates closely with other departments within Stella to assist in implementing products, ensuring ongoing product efficiencies and translating innovative concepts into product iterations and enhancements.

This will include, but not be limited to, improving product lifecycle management, proactive market planning, product performance monitoring and product pricing.

With matrixed support from other divisions this position coordinates the segmented alignment of products, product strategy, marketing strategy and value proposition. Assists with product readiness alongside the Operations team as well as a detailed product implementation plan on all new products. Participates in the coordination of product pricing and works with actuarial and finance to monitor and update pricing accordingly and ongoing basis.

Reviews market research to identify product enhancement, member experience improvement, and new market opportunities as well as analyzing current market research.

Supports product life cycle alongside the health plan product planning process and operations team. Supports the sun setting of products that are deemed no longer needed.

Assists with the development of a product dashboard, reporting and a comprehensive measurement plan for assigned products.

Performs additional responsibilities consistent with the scope and level of the role, as assigned.

• 3+ years of related project/program management professional experience.
• Bachelor’s degree; in lieu of a degree, an additional two years of relevant experience beyond the qualifications listed above may be accepted.

• Prior experience working with Medicare regulations and compliance strongly preferred.
• Experience working heavily with Excel.
• Proficiency with tailoring communication to varied audiences, actively listening to uncover requirements, and ensuring accurate and timely information exchange.
• Capability to analyze information, identify patterns and root causes, and collaborate with partners to implement practical solutions.
• Ability to effectively organize work, balance competing priorities, and manage time across multiple responsibilities and deadlines.
• Healthcare or managed care experience.
• Experience managing complex projects which may involve multiple team members, task assignment, working with internal or external clients, managing teams and customer relationships, and managing project deliverables.
• Experience in data-driven decision-making.
• Process improvement (Lean / Six Sigma) experience.
• Familiarity with PM tools & Microsoft analytics tools.

• Teleworking is working full time remote.
• Hybrid is a minimum of 2 days onsite.
• Onsite is full-time onsite.

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days…