Customer Success Manager: Drive Adoption Retention
Job in
Eagan, Dakota County, Minnesota, USA
Listed on 2025-12-21
Listing for:
Thomson Reuters
Full Time
position Listed on 2025-12-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Job Description & How to Apply Below
A global information services company is seeking a Customer Success Manager to enhance customer relationships and drive product adoption. You will monitor customer health, collaborate with teams for renewals and upsell opportunities, and use data insights for strategic decisions. The ideal candidate has strong relationship-building skills, is customer-centric, and has experience in a SaaS environment. A Bachelor's degree is essential, along with a proactive mindset.
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