Cash Supervisor

DUTIES & RESPONSIBILITIES

• Originate, lead, and/or participate in projects designed to improve Cash Application processes, including providing guidance and oversight to Cash Application team members.
• Accurately apply cash to customer accounts in the most efficient way possible.
• Reconcile customer remittance information and appropriately apply all cash to customer accounts using customer remittance information provided, or through Excel spreadsheets and High Radius uploads into the A/R system.
• Help ensure the integrity of all the cash application systems and processes.
• Participate in and lead projects designed to improve cash application processes or procedures, as well as related processes that affect cash application accuracy and timeliness.
• Establish regular communication of appropriate A/R and Cash Application information with the Senior Manager - Cash Apps, including team performance, workload, and process improvement opportunities.
• Effectively communicate Cash Application information (metrics, performance, areas of concentration/improvement) to all levels of management as requested.
• Provide guidance, training, and support to Cash Application team members, fostering professional development and consistent performance.
• Provide assistance to location managers, sales people, and customer service on cash application issues.
• Establish and maintain positive working relationships and clear communication with other departments to support efficient cash application operations.
• Research and review customer remittances and deductions to assist with accurate application to the A/R system.
• Assist with onboarding and training of new Cash Application team members.
• All other duties as assigned.

• Advanced knowledge of Access, Microsoft Suite, particularly Microsoft Excel (macros, pivot tables, v lookups)
• Familiarity with High Radius Cash Application preferred
• Advanced knowledge of accounting and reconciliation skills
• Excellent analytical and problem-solving skills with attention to detail
• Experience developing or utilizing online cash application software, with the ability to evaluate existing processes and identify improvement opportunities to increase cash application match rates.
• Strong communication skills (written and verbal) for collaboration and building relationships with internal teams and external customers
• Strong work ethic, positive attitude, customer focus
• Must be able to multi-task while still detail oriented and self-motivated

• Bachelor's Degree in Finance or Accounting
• 1 or more years of lead or supervisor experience preferred
• 1-5 years of office experience working in A/R or Cash Applications in a high volume, fast paced environment.

Work is performed on-site in a Company office building in Eagan, Minnesota.

We are an EEOC/AA Employer. An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.