Workstation Technician

Workstation Technician

IDR is seeking a Workstation Technician to join one of our top clients for an opportunity in Jacksonville, FL. This role is ideal for individuals with a background in healthcare technology support, providing essential troubleshooting and maintenance for workstations and peripherals within a hospital setting. The company is a leader in healthcare technology solutions, dedicated to improving patient care through innovative IT services.

• Perform break/fix operations, PC and printer refreshes, and troubleshooting within a hospital environment
• Support a variety of devices including hand scanners, e-sig pads, tap–n-gos, zebra printers, HP printers, iPhones, and iPads
• Utilize Service Now to document and manage incidents and service requests
• Work on‑site in a dynamic healthcare facility, ensuring timely resolution of technical issues
• Collaborate with medical staff and IT teams to maintain optimal workstation performance

• 2-3 years of experience working in a hospital environment
• Proficiency with Service Now for incident management
• Knowledge of Epic electronic health record system
• Experience troubleshooting handheld scanners, printers, and mobile devices

• Competitive compensation package
• Full Benefits;
  Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• Clearly Rated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Mid-Senior level

Full-time

Engineering and Information Technology

IT Services and IT Consulting

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