Deskside Support
Listed on 2025-12-31
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IT/Tech
Technical Support, IT Support
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job DescriptionDESKSIDE SUPPORT
LOCATION: EAGAN, MN
The role involves the determination and resolution of desktop hardware and software problems through the effective use of available technical resources, per contracted service level agreements.
Responsibilities include:
A technical knowledge of Windows 7 is required as well as a working knowledge of Dell, Lenovo, and Apple hardware. Strong customer communication and business skills are necessary since direct customer interaction is often required.
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