Operations Computer Admin

Job#: 3055054

Job Description:

Eagan, Minnesota (Hybrid)

The Operations Administrator IT is responsible for working in the Enterprise Operations Center, which provides 24/7 monitoring, service restoration, and operational support. This role involves providing administrative support for IT functions such as media services, service desk, and knowledge management.

• Provide media services which include loading and unloading tapes, cataloging tapes, preparing tapes for shipping, and burning CDs.
• Assist with the creation of knowledge articles and ongoing knowledge management functions.
• Support technical staff on tasks, backups, user requests, and other related activities.
• Operate controls on tape hardware.

Education: High school diploma or GED equivalent from an accredited institution.

Experience: 5-7 years of experience providing administrative support for IT functions such as media services, service desk, and knowledge management. Experience using common computer technology such as email and a web browser is required.

Technical

Skills:

Proficiency with Service Now, Active Directory, basic desktop administration, ROBOT Scheduler, and IBM AS400 is necessary.

Eligibility: Must be eligible to work in the United States without need for work visa or residency sponsorship.

• Demonstrated attention to detail and critical thinking abilities.
• Capacity to learn, follow documentation, and work independently.
• Effective communication and collaboration skills.
• Proactive and self-starting work ethic.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship,…