Associate Manager, Clinical Health Services

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

And we do it all with heart, each and every day.

The supervisor is responsible for oversight of healthcare management staff, including the organization and development of high-performing teams. Works closely with functional area management to ensure consistency in clinical interventions supporting our members. Accountable for meeting the financial, operational and quality objectives of the unit.

• Oversees the implementation of healthcare management services for assigned functional area.
• Implements clinical policies and procedures.
• Serves as content model expert and mentor to team.
• Problem resolution and critical thinking.
• Monitor best practice approaches.
• Act as liaison with other key business areas.
• Assist in development of training content as applicable.
• Protect confidentiality.
• Manage resources.
• Develop, initiate, monitor and communicate performance expectations.
• Participate in recruitment and hiring process.
• Establish environment that promotes teamwork, cross product integration and continuum of care thinking that results in strong performance.
• Change agent.
• Create a positive work environment.
• Accountable for maintaining compliance.

• Must have active current and unrestricted RN licensure in state of residence.
• 3+ years of acute experience as a Registered Nurse.
• 1+ years of Utilization Management experience.
• Must have experience using MS Office suites.
• Must be willing to work holiday rotation annually, up to 2 per year.
• Occasional travel less than 5% to complete audits/meetings.
• Utilization Management is a 24/7 operation and work schedules will include weekends, holidays, and evening hours.

• Prior supervisory experience.
• Preference for those residing in CT, MT, PT zones.

Associates degree required.

BSN preferred.

40

Full time

The typical pay range for this role is: $72,306.00 - $. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

• Affordable medical plan options
  , a 401(k) plan (including matching company contributions), and an employee stock purchase plan
  .
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We anticipate the application window for this opening will close on: 01/07/2026.