Associate Director of Operations and Engagement

As our Associate Director of Operations and Engagement, MNDK (ADOE,) you will provide overall direction or leadership for all operations functions within Minnesota, North Dakota, South Dakota. You will be responsible for Procurement, Facilities, Information Systems, Office Management, and/or Safety. You will ensure employees and leaders have the operational support, workplace resources, and organizational connections needed to effectively advance the Minnesota, North Dakota, South Dakota (MNDK) chapter's priorities.

You will also serve on the MNDK Senior Leadership Team. In this role, you will integrate operations, workplace experience, employee engagement, and internal partnerships to solve problems, improve ways of working, implement change, and foster an inclusive and collaborative work environment. By strengthening operational effectiveness and employee experience, you will help the chapter navigate complexity while maintaining focus on mission delivery.

• Chapter Operations

  Provide leadership and oversight for chapter operations, ensuring staff have the facilities, systems, resources, services, and operational support needed to advance chapter priorities effectively and efficiently. Coordinate office operations, workplace services, safety, vendor relationships, and operational processes that support a productive and positive employee experience.

• Staff Leadership and Team Development

  Lead and support direct reports and matrixed staff by setting priorities, aligning work, providing coaching and feedback, fostering accountability, and supporting professional growth and development. Promote collaboration, strong communication, and a culture of continuous improvement.

• Employee Experience, Engagement, and Inclusion

  Lead initiatives that strengthen employee engagement, connection, and belonging. Oversee onboarding, recognition, staff events, and other activities that help employees feel informed, valued, supported, and connected to the chapter's mission and culture. Serve as Chapter’s employee engagement survey champion. Partner with leaders to cultivate an inclusive, collaborative, and high‑performing workplace.

• Operational Coordination and Partnerships

  Champion chapter needs in partnership with division HR, Finance, Contracts, IT, and other business services teams. Escalate and help resolve operational issues, improve processes, and strengthen service delivery to support chapter staff and leaders. Maintain strong relationships across the Great Plains Division to identify shared challenges, leverage resources, share best practices, and connect chapter staff with expertise and support from across the organization.

• Workplace Experience and Facilities Management

  Lead workplace planning and facilities‑related activities that support a productive, collaborative, and inclusive work environment. Coordinate office operations, across Minnesota, North and South Dakota, including space planning, technology acquisition and management, workplace policies, vendor relationships, and facilities services. Lead planning and implementation activities related to office transitions, including employee engagement, workplace readiness, communication, and the establishment of effective ways of working that support collaboration, culture, and organizational goals.

• Change Management and Project Implementation

  Support organizational change initiatives, operational improvements, and strategic projects. Coordinate cross‑functional planning, manage project activities, facilitate stakeholder engagement, and help staff and leaders navigate transitions. Support the successful adoption of new processes, structures, technologies, and ways…