Leasing Agent

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Full-time Regular Viking Lakes Residences, Eagan, MN, US

Salary Range: $21.00 To $25.00 Hourly

JOB TITLE: Leasing Agent

LOCATION: Viking Lakes Residences

710 Vikings Parkway

Eagan, MN 55121

TYPE: Full-time, 40 hours weekly, Tuesday – Friday: 9:30am – 6pm, Saturday: 8:30am – 5pm

Pay: $21.00 - $25.00 per hour + full benefits package

SUMMARY: Viking Lakes, the best-in-class destination in Eagan, MN, is home of the Minnesota Vikings, Omni Viking Lakes Hotel, and other unparalleled amenities including Viking Lakes Residences. MV Ventures is seeking a highly motivated, organized, and passionate candidate to serve as Leasing Agent for the 483+-unit luxury community, unrivaled in the Twin Cities market. In addition to managing all facets of the leasing process, this individual will support the daily operation of the community.

The successful Leasing Agent will be instrumental in the growth of Viking Lakes Residences, which is planned to expand to over 600 residences.

ROLES AND RESPONSIBILITIES:

• Coordinate and complete prospective resident tours, highlighting community features and closing sales
• Collaborate leasing feedback with management and property leasing system regarding leasing feedback
• Take lead as the first point of contact for resident questions, comments, or concerns
• Assist prospective residents during application process to move-in and beyond
• Schedule and perform move-in orientations on or prior to lease start date with new residents to help them acclimate to their new home
• Manage lead management software to ensure that tasks are completed timely
• Consistently complete all prospect and resident inquiries received via office phone, in person conversations, or alternative communication methods
• Provide a warm welcome to those who walk in the door by standing, greeting, and introducing yourself at the beginning of the interaction with a friendly demeanor
• Conduct daily building walks to ensure that the property is in great condition, report any findings
• Monitor and assist with residents moving into our community, ensuring apartments are move-in ready
• Maintain resident retention by delivering exceptional service to residents and exceeding expectations
• Assist with resident renewals, resident events, move out processing, and light maintenance duties
• Assist residents with maintenance requests, locating packages, Door troubleshooting, and similar duties
• Maintain a clean, professional appearance and attitude at all times
• Keep and maintain accurate records and housed in applicable property management systems
• Maintain knowledge of local market/competitor conditions. Regularly review competitors
• Assist with marketing research and make recommendations based on findings
• Work independently, confidently, and share feedback with MV Ventures teams
• Availability to work weekends, evenings, and occasional overtime to meet sales goals

QUALIFICATIONS: To perform this role successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability needed for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EXPERIENCE AND

EDUCATION:

• Strongly preferred 1-3 years’ experience in apartment leasing, real estate sales, or similar experience
• Preferred experience with Yardi and/or CRM software

TECHNICAL KNOWLEDGE AND OTHER COMPETENCY REQUIREMENTS:

• Knowledge or ability to learn and adhere to Federal and State Fair Housing Laws. Show sensitivity to and respect for cultural differences
• Comfortable/intermediat…