Integrated Automation Technician, Senior

Integrated Automation Technician, Senior

SICK is one of the world’s leading solutions providers for sensor-based applications in the industrial sector. Founded in 1946 by Dr.

-Ing. e. h. Erwin Sick and headquartered in Waldkirch im Breisgau near Freiburg, the company is a technology and market leader with 63 subsidiaries and affiliates as well as numerous agencies around the globe. SICK has more than 10,000employees worldwide and generated a group revenue of EUR 1.8billion in the 2025 fiscal year.

Job Description Integrated Automation Technician, Senior

This role will be traveling 80-90% of the time and working up to 10 weekends a year. This is a remote role, ideally looking for candidates near a major airport.

This position has primary responsibility to support the various SICK Services and Products throughout North America.

• Provide amazing customer service by effectively managing customer expectations.
  Support various Services Organization programs.
• Build support structures and populate with SICK equipment. Requires the use of hand tools and basic construction knowledge.
• Make electrical connections of SICK equipment.
• Provide onsite commissioning of installed equipment following established criteria.
• Perform onsite start up support, monitor installed equipment for proper operation, and adjust as needed.
• Must be able to properly troubleshoot, diagnose, and replace SICK equipment.
  Provide outstanding technical support during normal business hours when working from office or home location.
• Act as a site lead on larger and more complex projects being responsible for the entire project to completion. Duties include but are not limited to determining onsite schedule, assigning appropriate resources to tasks, reporting any on-site issues to SICK management, providing daily status reports.
• Configure complex SICK systems utilizing laptop and configuration software. Technician will be able to create equipment configuration files and make changes on their own.
• Perform Site Surveys for the installation of SICK Equipment. This entails data gathering of the area that a unit or system is to be installed, completion on a questionnaire, and preparing customer for pending installation.
• Provide accurate and timely service reports, timecards, and travel expenses.
• Attend required training sessions as assigned.
• Carry out other duties and responsibilities as may be assigned or required.

• Experience
  :
  Minimum of 4 - 7 years of prior field service experience within the logistics automation, factory automation, or similar industry preferred.
• Education
  :
  Two-year college degree, technical school or equivalent work experience required. Four-year college degree is preferred.
• Certifications
  :
• Position-specific Qualifications
  :
  • Successfully attend and complete assigned logistics automation advanced product training courses.
  • Successfully attend and complete Tilt Tray and Cross belt conveyor systems training; complete assigned Cornerstone SICK U or Mosaic site training classes.
  • Successfully attend and complete customer specific systems training; site lead installation team member on all SICK accounts, including IKAM accounts (UPS, Fed Ex, Integrators, Retail, and airport projects); lead installations, static test, and commission multi-Lector camera flex depth of field and auto focus scanner systems; lead installations, static test, and commission multi sided ICR camera-based scanner systems; lead installations, static test, and commission OPS non-tracking systems with four plus devices.
  • Lead installations, static test, and commission OPS tracking systems with four plus devices; align, calibrate, and commission stand-alone dimensioning systems, possibly incorporated within an OPS or camera-based system (VMS
    5100, VMS
    5200, and VMS
    5300 utilizing high speed dimensions and SIM
    200 controllers); lead installations, static test, and commission laser based or camera-based systems over a tilt tray or cross belt sorter; be able to site lead on all medium to larger sized projects;
  • Provide on the job training and mentor level 1 and 2 technicians; advanced working knowledge and configuration of MSC
    800 and SIM
    2000 controllers, including troubleshooting and installation; technical learning (advanced working knowledge of SOPAS, SOPAS Air, SICK App manager, and CLV Setup engineering software); demonstrate ability to write multi barcode prioritized evaluation controls and output priority expressions; receive on the job training from senior…