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Shelter Advocate; Primary

Job in Eagan, Dakota County, Minnesota, USA
Listing for: 360 Communities
Full Time position
Listed on 2026-10-20
Job specializations:
  • Social Work
    Community Support Services, Family Advocacy & Support Services, Human Services/ Social Work, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 20 - 21 USD Hourly USD 20.00 21.00 HOUR
Job Description & How to Apply Below

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Professional Eagan, MN, US

30+ days ago Requisition

Salary Range: $20.00 To $21.00 Hourly

Summary:

The primary purpose of this position is service coordination for families/individuals residing at Lewis House. This includes providing resources/referral/support, safety planning, goal planning with individuals and families staying at the Lewis House emergency shelter who have experienced domestic abuse and/or sexual assault. This position also includes assisting with day-to-day duties in shelter as needed. Shelter operates and is staffed 24/7.
This position works Monday - Friday 8 am - 4pm.Benefits include health, dental and vision insurance options, life insurance, long-term disability, employer matching retirement account, paid vacation, sick and safe time and flexible holiday hours, Desired qualifications include 1-2 years of related experience working with victims of domestic and/or sexual violence. Bachelor's degree preferred, but experience in lieu of degree will be considered.

Essential Duties and Responsibilities
  • 1. Demonstrate commitment to the agency's mission statement and core values at all times. The mission statement is “360 Communities delivers safety and stability that improves lives.”
  • 2. Create holistic, strength-based, individualized support plans with Lewis House residents. This includes ensuring intakes are completed, setting goals and providing services and referrals for safety planning, child/adult education, community connections/resources, housing, financial, legal (excluding legal advice), building support networks, parenting support, and other services/resources as apparent or identified in shelter intakes and ongoing conversation.
  • 3. Provide legal advocacy for Lewis House residents; this includes assisting with navigating civil or legal systems attending and/or coordinating with community advocates and volunteers to attend court hearings for protective orders as needed or able.
  • 4. Assist victims/survivors with completing paperwork and applications. This may include Orders for Protection, Harassment Restraining Orders, benefit application forms, housing application forms, and more as needed or identified.
  • 5. Actively participate in Lewis House Case Consultation, to discuss strengths and needs of residents, navigate challenges, share ideas and resources and create plans for service coordination.
  • 6. Depending on schedule/shift and needs present at Lewis House, Primary Advocates may do the following:
    • Facilitate and participate in group activities at Lewis House. This may include house meetings and planned family activities.
    • Facilitate educational support groups for adults/children utilizing VPI services
    • Provide crisis intervention, emotional support, information and referrals, and ongoing support and services as needed to domestic and sexual violence victims/survivors and their family members. This may include work done in person with shelter residents, walk-ins, or over the phone in calls that come to our crisis line(s).
    • Complete and assist with day to day duties in shelter as needed. This includes cleaning bedrooms/turnover, putting away food orders, assisting residents with daily chores, general cleaning for health/safety, making copies of needed forms/documents, accepting/sorting/distributing donations, working with volunteers, etc.
  • 7. Create plans for departure from Lewis House; this includes connecting individuals/families with appropriate local resources, connection to community advocacy services, and creating follow up plans.
  • 8. Maintain accurate data for statistical purposes as well as narratives for…
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