Manager, Sales Engineering

About Us:

Image Trend, Inc. is dedicated to connecting life's most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, Image Trend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.

Employment at Image Trend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!

Description:

Under the direction of the VP of Sales, the Manager, Sales Engineering will play a critical role in shaping technical sales strategy, leading a high-performing team of sales engineers, and delivering innovative solutions that drive revenue growth. This position partners closely with sales, product, and customer success teams to ensure seamless solution delivery and exceptional client experiences. Acting as a trusted advisor, the Manager fosters a culture of technical excellence, customer-centricity, and continuous improvement while staying ahead of industry trends and emerging technologies.

What

You'll Do:

• Lead and mentor a team of sales engineers, fostering professional development and ensuring team success through guidance, support, and training
• Act as a trusted subject matter expert on Image Trend's software solutions, demonstrating deep knowledge of product features, functionality, and technical capabilities
• Partner closely with the sales team to understand customer needs, craft tailored solutions, and clearly articulate the value proposition of Image Trend's products and services
• Collaborate with customers to analyze requirements and design customized solutions that address their unique challenges and objectives
• Deliver engaging product demonstrations and presentations to prospective clients, showcasing the capabilities and benefits of Image Trend's solutions
• Support proposal development by preparing accurate, comprehensive RFP responses and other sales documentation aligned with customer requirements
• Build and maintain strong relationships with key customers, serving as a trusted advisor and technical resource throughout the sales cycle and beyond
• Stay ahead of industry trends, competitive developments, and emerging technologies to provide insights that inform sales strategies and product innovation
• Travel as needed for onsite client meetings, team offsites, industry events, and company gatherings up to 30%
• Perform additional duties and projects as assigned to support organizational goals

Requirements:

• Bachelor's degree in Computer Science, Engineering, Business, or related field, or equivalent combination of education and experience
• Proven experience in technical sales, sales engineering, or related roles
• Demonstrated ability to lead and develop technical teams while managing direct reports and fostering growth in a fast-paced, customer-focused environment
• Proven track record of success in driving revenue growth and exceeding sales targets
• Strong leadership and influencing skills with the ability to motivate and inspire a team
• Strong business acumen and ability to manage complex processes with multiple stakeholders
• Excellent communication and presentation skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences
• Deep understanding of software solutions, SaaS business models, and cloud technologies
• Experience in designing tailored technical solutions and preparing proposals, RFP responses, and technical documentation
• Experience working in healthcare, emergency medical services, or public safety industries a plus
• Ability to stay current with industry trends, emerging technologies, and competitive landscapes
• Ability to maintain discretion when handling proprietary and confidential information
• Enthusiasm for learning and expanding knowledge or skills
• Strong work ethic, integrity, honesty, collaboration and team orientation
• Ability to travel as required, up to 30%

This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Final date to receive applications is at least 3 days after the posting date listed.

Position Salary Range:

The annual base salary range for this full-time role is $110,000- $140,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications.

Image Trend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the…