Principal Product Manager

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year. Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding.

We are seeking a strategic, entrepreneurial, and execution-focused Principal/Director Product Manager, Services to identify, validate, launch, and scale innovative healthcare workforce solutions that combine technology, operational services, and industry expertise. As a director-level individual contributor, this role operates at the intersection of product management, business strategy, operations, customer experience, and innovation. The role will lead the development of new offerings from concept through commercialization, partnering across Product, Engineering, Operations, Sales, Marketing, Finance, and Executive Leadership to deliver scalable solutions that address critical workforce challenges faced by healthcare organizations.

This role is ideal for a builder who thrives in ambiguity, enjoys creating new businesses and offerings from the ground up, and can bridge customer needs, operational realities, and technology capabilities to drive meaningful growth.

Innovation & New Venture Development

• Identify emerging customer needs, market opportunities, and strategic growth areas aligned with company objectives.
• Lead customer discovery, concept validation, pilot programs, and market testing efforts to assess market fit and business viability.
• Develop business cases, investment recommendations, and commercialization strategies for new offerings.
• Evaluate and prioritize opportunities across healthcare workforce services, technology-enabled solutions, and adjacent markets.
• Partner with executive leadership to shape innovation priorities and growth investments.
• Drive initiatives from idea through launch, adoption, and scale.

• Define product vision, value propositions, roadmaps, and success metrics for new offerings.
• Establish pricing, packaging, positioning, and go-to-market recommendations in partnership with commercial leaders.
• Balance customer value, operational feasibility, and business viability in product decisions.
• Develop strategic recommendations using customer insights, market trends, and data-driven analysis.
• Monitor market dynamics, competitive trends, regulatory considerations, and industry developments to inform future investments.

• Design scalable service offerings that effectively combine people, process, and technology.
• Partner with operational leaders to define service delivery models, workflows, quality measures, and success metrics.
• Identify opportunities to improve efficiency, quality, customer outcomes, and operational leverage through standardization and process optimization.
• Ensure service models can be adopted, implemented, and scaled effectively across diverse customer environments.

• Identify opportunities where technology can enhance customer experience, provider engagement, service performance, and operational scale.
• Translate business needs and operational workflows into product requirements, process improvements, and digital experiences.
• Lead build-versus-buy-versus-partner…