Customer Service Rep Center, Eagle Mountain

Customer Service Rep (07598) - City Center, Eagle Mountain

Title: Customer Service Rep

Location: City Center, Eagle Mountain

We’re searching for qualified customer service reps with personality and people skills. This role is part of a fast‑growing company that offers opportunities for advancement, from customer service representative to management, and beyond. Shift schedule: 9:00 a.m.–5:30 p.m. or 9:30 a.m.–6:00 p.m. CT.

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk‑in cooler.
• Prepare product and receive/ process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Perform orientation and training on the job.
• Communicate verbally and in writing with customers and co‑workers to process orders both over the phone and in person.
• Enter orders using a computer keyboard or touch screen.
• Make correct monetary change.
• Maintain motor coordination for rapid, accurate movements.

• Must be 16 years of age or older.
• Ability to comprehend and provide correct written instructions.
• Ability to communicate verbally with customers and co‑workers.
• Strong verbal, written, and telephone skills to take and process orders.
• Quick mental math: addition, subtraction, multiplication, division.
• Ability to handle monetary transactions accurately.
• Detail oriented and can work under stress.

• Standing: tasks performed from a standing position; standing surfaces include ceramic tile and linoleum.
• Walking: for short distances and durations.
• Sitting: paperwork completed at a desk.
• Lifting: bulk deliveries up to 50 lb., cases up to 72 in. high.
• Carrying: large cans (≈3 lb.), pizza sauce (≈30 lb.), trays of dough (≈12 lb. per tray).
• Pushing/Pulling: dollies and trays requiring forces up to 7.5 lb.
• Climbing: infrequently navigate stairs or ladders.
• Stooping/Bending: forward bending at the waist, duration ~30–45 s.
• Crouching/Squatting: occasionally to stock shelves or clean low areas.
• Reaching: up to 72 in. to turn controls, change prices, lift items.
• Hand tasks: eye‑hand coordination, use of forearms/wrists, manipulating pizza peel and cutter.
• Machines/Tools: use of pencils, pens, computers, telephones, calculators, pizza cutter, and peel.

Seniority level: Not Applicable

Employment type: Part‑time

Job function: General Business

Industry: Software Development and IT Services and IT Consulting

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