Project Manager, IT Project Manager, Client Relationship Management

Whether you’re an experienced professional or just getting started, your contributions matter  you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!

While our company operates remotely, our current hiring strategy is focused on building talent communities in Atlanta, Dallas, Phoenix, Salt Lake City, Eden Prairie, and the New York–New Jersey–Connecticut tri-state area.

The Project Manager is a consultative position that interacts directly with Fortra's customers to lead them and a team of Fortra Consultants through the entire deployment lifecycle. You will need to have a strong knowledge of Fortra products and services to ensure an understanding of customer business objectives and translate these objectives into project activity, manage customer requirements and carry out the tasks required to deliver the solution.

This position requires demonstrable experience in project coordination and the use of project scheduling and reporting tools.

• Manage ~20 deployment projects with varying scope simultaneously and effectively
• Work with customers to define the project scope and goals and build detailed project plans to achieve them
• Take full responsibility for the project goals and pro-actively manage the project delivery to ensure on-time deployment to a high quality for both the customer and Fortra
• Coordinate internal and external teams of consultants and guide them in determining how to achieve the project goals
• Carry out stakeholder communication on project progress on a regular basis via multiple means including quality reporting
• Build strong relationships with the customer and ensure that they arrive at the desired outcomes with a high level of customer satisfaction
• Use the appropriate tools to maintain rigorous project control of project constraints, risks, dependencies, scope, actions and schedule with supporting records
• Build and maintain a strong understanding of the Fortra products and services to use to train the customer to get the best out of their service
• Predict risks before they arise, capture issues in a timely manner and utilize escalation pathways to manage successful outcomes
• Maintain a utilization target of 85% or greater
• Some travel may be required (