Bakery​/Deli Clerk

Job Overview

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Based in Salt Lake City, Utah, Smith’s Food & Drug merged with The Kroger Company in 1998. Today, we proudly serve Smith’s customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.

As part of the Kroger family of companies, we pride ourselves in building diverse teams with a passion for food and people. Our purpose is to feed the human spirit, creating amazing experiences for our customers, communities, and each other.

We help feed your future by providing the value and care you need to grow. If you’re caring, purpose‑driven and hungry to learn, your potential is unlimited.

• A wide range of healthcare coverage, including affordable comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Vast potential for growth through abundant industry‑leading training programs and diverse career pathways.

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a current food handler’s permit once employed

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare, and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
• Adequately prepare, package, label, and inventory ingredients in merchandise.
• Check product quality to ensure freshness, review sell‑by dates, and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe, etc.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store’s layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal, and special ads.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Maintain an awareness of inventory/stocking conditions, noting any discrepancies in inventory.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and…