STARBUCKS​/BARISTA

STARBUCKS/BARISTA – Smith's Food & Drug Centers

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers and employees with fairness and ethical behavior, promoting an inclusive work environment. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Salt Lake City, Utah, Smith’s Food & Drug has merged with The Kroger Company in 1998 and now serves customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of the Kroger family, we work to create amazing experiences for our customers, communities, and each other.

• A wide range of healthcare coverage, including medical, dental, vision, and prescription coverage.
• Flexible scheduling with paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through Employee Assistance Program and financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
• Vast potential for growth through industry‑leading training programs and diverse career pathways.

• Excellent customer service skills.

• Any previous comparable experience.
• Ability to create an environment that enables customers to feel welcome, important, and appreciated.
• Knowledge of products sold in various departments and ability to answer questions and make suggestions.
• Teamwork and collaboration to help achieve company/store goals.
• Prepare beverage selections to recipe and standards and to customer requests using proper equipment; tender transactions using company best practices.
• Offer product samples to help customers discover new items; inform customers of coffee shop specials.
• Provide customers with fresh products that they have ordered and correct portion sizes to prevent shrink.
• Recommend coffee shop items to customers to ensure they get what they need.
• Use all equipment in coffee shop (refrigerators, freezers, slicers, ovens) according to company guidelines; prepare, package, label, and inventory ingredients.
• Check product quality to ensure freshness; review sell‑by dates and take appropriate action.
• Properly use kitchen equipment, espresso machine, blender, computerized scale, and steamer.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Reinforce safety programs by complying with procedures and identifying unsafe conditions; adhere to all food safety regulations and guidelines.
• Perform preventive maintenance by inspecting equipment and notifying appropriate manager of any needed repairs.
• Notify management of customer or employee accidents; report all safety risks, issues, or illegal activity to store management.
• Work cooperatively in a high‑paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support to minors, individuals with special needs, and/or older adults.
• Must be able to perform essential job functions with or without reasonable accommodation.

Seniority Level: Entry level.

Employment Type:

Part‑time. Job Function:
Management and Manufacturing. Industry: Human Resources Services.