Promotions Coordinator

Reports To

Marketing Manager

Promotions Coordinator is responsible for the creation, organization, and execution of marketing promotions, special events, and entertainment activities that drive guest engagement and revenue. The Promotions Coordinator acts as a representative of the Casino, working closely with internal departments, vendors, and contracted marketing agencies to ensure seamless event delivery and effective communication of promotional campaigns.

• Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
• Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
• Responsible for coordinating promotions and all exclusive events.
• Maintain communication with vendors and other casino departments including contracted marketing agencies.
• Responsible for promotion/event advertising in conjunction with contracted marketing agencies.
• Represent the casino at all casino events, trade shows, meetings, conventions, etc.
• Coordinate all aspects of promotions and events production.
• Ensure promotions are approved by gaming commission.
• Ensure the PA system is working properly before any promotion/event.
• Contribute to the creation of new exclusive event presentations and special promotions prior to management approval.
• Responsible for all signage in the casino in conjunction with contracted marketing agencies and Marketing Specialist (Media).
• Demonstrate and promote KLECH core values and MAD skills
• Manage and maintain security of confidential information entrusted to position.
• Attend and satisfactorily complete all required training as assigned.
• Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.
• The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.
• Perform other duties as assigned.

1) High school diploma or GED required; Associate's or Bachelor's in Marketing, Business,
Communications, or related field preferred.
2) Minimum (1+) year of experience in casino marketing, players club, events, guest services,
or a similar fast-paced customer-facing environment.
3) Strong communication skills in English both written and oral. Spanish or other language
skills a plus

Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.

• Ability to work independently with minimal supervision.
• Ability to maintain effective relationships with the General Manager, Directors, Managers and all staff.
• Ability to work under pressure in a fast paced, stressful environment.
• Ability to meet multiple deadlines and multi-task.
• Ability to have strong critical thinking, analytical and guest service skills.
• Must possess a positive attitude with strong organizational and leadership qualities.
• Ability to add, subtract, multiply and divide in all units of measure.
• Ability to define problems, collect data, establish facts and draw conclusions.
• Ability to understand complex instructions and material.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels.
• Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm.
• Ability to maintain confidentiality.
• Ability to follow and comply with established Casino guest service programs.

• While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis.
• The team member must be able…