F&B Wok Inn Assistant Manager

Assist in overseeing administrative functions of the department to ensure a pleasant dining and

F&B Manager

F & B Supervisors

Assist in overseeing administrative functions of the department to ensure a pleasant dining and beverage experience for all our guests while maintaining a positive demeanor and pleasant attitude towards all guests and team members.

• Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
• Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
• Supervise day-to-day activities of team members to include performance reviews, rewards, discipline, time and attendance, scheduling, shift bids, training, plan work, assign work, direct work, address complaints and resolve issues.
• Complete required daily financial tools and reports.
• Assist in working with Finance and IT to ensure that all revenues are captured and reported accurately.
• Assist and keeps track of the inventory programs of the department.
• Assist with labor control, menu engineering and financial reporting.
• Periodically check on guests to ensure their service needs are met.
• Ensure that all maintenance faults and any accidents or incidents are reported to the proper personnel immediately.
• Ensure that venues are properly stocked.
• Maintain adequate staffing levels to ensure guest satisfaction.
• Assist in the training of front-of-the-house personnel.
• Responsible for the knowledge of all TABC laws, ordinance, and implementation of these Requirements, And Ensure TABC Certification Of All Required Staff.
• Responsible for covering a shift when a team member is unable to report for work or finds coverage to keep venues operating to job standards.
• Cover breaks for all front of the house team members when necessary.
• When working as a cash handling team member, all requirements/job duties from a cashier/bartender will apply. Must take out till from Cage and turn in till at the end of the shift. Must balance out and turn in any cash equivalent slips with balance sheet attached to the Revenue Audit drop box.
• Check front-of-the-house areas ensuring these locations have been swept, mopped, sanitized and that all equipment is clean and organized.
• Checking that all bars are clean and all items are in their designated place.
• Check out keys to open and close bars.
• Check out cigarette keys to open cigarette machines when there are problems with the machine or in need of restocking.
• Ensure all areas are properly cleaned and sanitized before closing each shift.
• Maintain and enforce health department guidelines and sanitation practices.
• Promptly and professionally handle guest issues and communicate problems and concerns to department managers.
• When necessary will assist with the checking in and storing of products when delivered.
• Recommend ideas for improvements for turnover and profitability to management.
• Demonstrate and promote KLECH core values and MAD skills.
• Manage and maintain security of confidential information entrusted to position.
• Attend and satisfactorily complete all required training as assigned.
• Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.
• The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the…