Associate Patient Care Coordinator and Patient Care Coordinator - Southern Oregon - Clinics

This is a combined posting for an Associate Patient Care Coordinator and a Patient Care Coordinator
. The requirements for each role are listed below under each associated title. If you meet the qualifications for any one of these positions, we encourage you to apply.

• Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone.
• Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience.
• Perform front and back‑office duties, including scheduling, registration, insurance verification, updating demographic information, and patient support.
• Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC).
• Demonstrate growth and proficiency in supporting Providence’s mission of compassionate, high‑quality care.
• Able to manage multiple tasks and competing priorities.

• 6 months of customer service related experience.

Preferred Qualifications:

• 6 months of office experience, medical office preferred. Recent experience in the medical field.
• 6 months of electronic medical record experience.

• 1 year of experience in a medical/healthcare setting.
• Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• Electronic Medical Records experience (e.g. EPIC).

Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

Providence is an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, marital status, genetic information, or any other basis prohibited by local, state, or federal law.