Retail Assistant Manager - Flex Year Round - Eagle

Job Description

Please note, this position is located at Steamboat Resort in Steamboat Springs, CO.

Flex Year Round
Steamboat
- Ski Town, U.S.A. ® is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities.

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees
  * to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass

* for more information on our employee benefits! For information on Steamboat Ski & Resort Corporation's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at...

The shops at Steamboat are looking for an Assistant Manager with at least one year of guest service and rental/retail experience required. This position will be working in our fast paced Retail Rental shop - The Steamboat Store, focusing on our retail department. We are looking for prompt, accurate and professional folks who are self-motivated and positive at all times. If you like to be challenged and like to continual learn new things than this is the role for you.

Apply today!! This is a Flex Year-Round position, which means that you will work 10 out of 12 months in the year. This also means that Year-Round benefits apply, however there are 2 months during the year when business levels are lower, and scheduled hours will not be provided.

Resume and cover letter required.

• Act as Manager on Duty in the absence of the Shop Manager
• Work schedule front line shifts, ringing up retail sales, keep store(s) stocked with products, merchandising, maintain the highest level of product knowledge
• Identify and supervise staff on equipment or facility maintenance projects
• Staff management including scheduling, training, teambuilding, coaching, and disciplinary action
• Must work under stressful situations while maintaining good customer relations
• Communicate directly and appropriately with guests regarding any issues and concerns that arise
• Maintaining proper inventory levels for expected guest volume in conjunction with all other shops.
• Under direction of the Store Manager, administer budget and financial decisions concerning labor and expenses to meet operating budgets.
• Other duties as assigned

• 2-year experience in a related retail shop
• 1-year guest service experience required
• Cash handling experience required
• Supervisory experience preferred.
• Must feel comfortable using information systems including sales programs and Microsoft Office.
• Exceptional people and language skills
• Prompt, accurate and professional judgment in a fast-paced environment.
• Mathematical skills - Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percent's.
• Must maintain a professional and well-respected rental-retail operation.
• Must possess guest service skills to ensure that quality and consistent customer service standards are met.
• Must be extremely detail oriented and self-motivated
• Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corp Service Excellence standards
• Problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers
• Be a consistent role model for company's Service Excellence standards

• High school diploma and GED equivalent

The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors…