Inside Sales Representative

4 days ago Be among the first 25 applicants

We are looking for an Inside Sales Representative to join our Rexel USA team in Eagle, CO!

Summary

The Inside Sales Representative is responsible for proactive telephone and email sales and marketing efforts aimed at increasing profitable sales. Duties include establishing and maintaining customer relationships, processing quotes and orders, pursuing product and application knowledge, and prospecting organic growth from the existing customer base.

What You'll Do

• Process telephone orders by quoting product prices, delivery specifications, and payment terms, and offering substitute products when appropriate.
• Assist outside sales personnel by processing priority transactions.
• Utilize company digital tools to sell, market, promote, and demonstrate products; answer technical questions; and increase business through new customer acquisition and additional sales to existing customers.
• Prospect for new accounts within a specified geographical territory.
• Manage a defined customer base and establish and maintain relationships.
• Learn and evaluate customer operations to aid in identifying objectives, requirements, and preferences; close orders and resolve customer issues promptly using root‑cause analysis.
• Process product quotations and proposals and provide continuous follow‑up throughout the customer purchasing cycle.
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends.
• Participate in product meetings, seminars, and training to maintain personal and product knowledge.
• Pursue product applications utilizing personal knowledge, internal specialists, vendor representatives, and other resources.
• Other duties as assigned.

Job Duties Disclaimer

The information in this job description describes essential functions and general duties. It is not an exhaustive list. Management may assign or reassign duties as needed. Basic requirements include competence in all essential duties, commitment to effective customer service, integrity, and teamwork.

Qualifications What You'll Need

• 2+ years of customer service, sales, or electrical distribution experience.
• High School diploma or GED (required).

Knowledge, Skills, And Abilities

• Ability to handle basic/intermediate issues and problems.
• Basic/intermediate product and application knowledge essential.
• Positive, friendly, and helpful attitude toward customers; sensitivity to their needs.
• Customer‑oriented and motivated with excellent communication, presentation, organization, and problem‑solving skills.
• Ability to prioritize and manage multiple tasks and deadlines.
• Excellent negotiation, interpersonal, and influencing skills.
• Highly self‑motivated.
• Familiar with Microsoft Office, ERP systems, and CRM tools.
• Ability to work overtime as needed.

Physical Demands

• Sit:
  Must remain stationary at least 51% of the time.
• Walk:
  Must move inside/outside office frequently (21%–50%).
• Use hands:
  Operate computer and office machinery constantly (at least 51%).
• Stoop, kneel, crouch, or crawl:
  Occasionally (up to 20%) to stock shelves or handle boxes.
• Climb or balance:
  Occasionally (up to 20%) on ladder, forklift, or pallet jack.
• Talk, hear, taste, smell:
  Occasionally (up to 20%) to communicate and detect hazards.

Weight And Force Demands

• Up to 10 pounds:
  Frequently (21%–50%).
• Up to 25 pounds:
  Frequently (21%–50%).
• Up to 50 pounds:
  Occasionally (up to 20%).

Working Environment

• Exposed to unpleasant or disagreeable physical environment (noise, heat, cold) occasionally (up to 20%).
• Exposed to electrical hazards: none.
• Handles dangerous equipment occasionally (up to 20%).
• Travels to off‑site locations occasionally (up to 20%).

Additional Information

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Our Benefits Include

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short‑Term and Long‑Term Disability Insurance
• 401(k) with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Optional Insurance (Pet, Legal Assistance, Critical Illness, Home and Auto)
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – we promote from within

Legal Notice

Rexel USA (A VEVRAA Federal Contractor) and its affiliated companies are equal opportunity, disabled, veterans employers. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. We operate through eight regions and various trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, we maintain over 460 warehouse storefront locations across the U.S.

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