Counter Sales Lead

Counter Sales Lead at Rexel USA – Eagle, CO

The Counter Sales Lead is a key member of our front‑line team, providing immediate service and product knowledge to customers. You will deliver excellent customer service, assist with order processing, collaborate with the branch team on receiving, shipping, and stocking, and mentor Counter Sales Representatives.

• Provide excellent customer service by assisting customers promptly and courteously with purchases and processing orders or returns
• Assist in driving electrical distribution sales for our counter business and develop new and existing customer relationships
• Help train and mentor Counter Sales Representatives
• Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
• Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries
• Stay informed and educated on product knowledge
• Assist inside sales as needed
• Inform manager of any potentially hazardous or elevated situation pertaining to safety or customer satisfaction
• Perform other duties as assigned

• 4+ years of customer service, sales, or electrical distribution experience preferred
• Previous branch experience preferred
• High School or GED – Required

• Electrical product knowledge and experience, including lighting, switch gear, controls, and electrical commodities preferred
• Experience in electrical distribution or other electrical sales environments preferred
• Familiarity with automated order entry systems & PCs running Windows-based software preferred
• Strong negotiation and interpersonal skills, including the ability to communicate at all levels internal and external
• Strong written and verbal communication skills
• Good team player
• Strong organizational skills
• Ability to work efficiently and meet tight deadlines
• Ability to type on a computer keyboard
• Great attitude
• Desire to improve electrical product knowledge

• Sit:
  Must remain stationary – 21% to 50%
• Walk:
  Move inside/outside office – Constantly – at least 51%
• Use hands:
  Operate computer and office machinery – Constantly – at least 51%
• Stoop, kneel, crouch, or crawl:
  Stock shelves, pick up boxes, maintain equipment – Constantly – at least 51%
• Climb or balance:
  Ascend/descend ladder, forklift, pallet jack – Occasionally – up to 20%
• Talk, hear, taste, smell:
  Communicate with co‑workers and clients – Constantly – at least 51%

• Up to 10 pounds – Constantly – at least 51%
• Up to 25 pounds – Frequently – 21% to 50%
• Up to 50 pounds – Occasionally – up to 20%

• Exposed to high noise level and/or heat and cold – Occasionally – up to 20%
• Exposed to electrical hazards – Occasionally – up to 20%
• Handles or works with potentially dangerous equipment – Occasionally – up to 20%
• Travels to off‑site locations – Occasionally – up to 20%

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short‑Term and Long‑Term Disability Insurance
• 401(k) with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional optional insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto to name a few
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We promote from within

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. We operate through eight regions under various banner names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. With an online presence and a distribution network of over 460 warehouse storefront locations, we supply customers nationwide.