Client Advisory VP

The Client Advisory Vice President serves as a senior subject matter expert and strategic client advisor, supporting a unified and value-driven customer experience for Cotiviti’s complex and high-value accounts. This role applies deep technical, financial, and operational expertise across Risk Adjustment, Quality and Stars, and Engagement to help position Cotiviti’s Health Enablement portfolio as an integrated solution for strategic and national accounts.

Operating independently, the Vice President applies conceptual thinking and professional judgment to address significant and complex client and business challenges. The role leads broad client and organizational initiatives, develops strategic recommendations, and coordinates with senior leaders and cross-functional stakeholders to improve client outcomes. The position is recognized internally as a subject matter expert who contributes to organizational objectives, builds collaborative relationships across functions, and incorporates relevant market and industry practices into client strategies.

• Provide strategic thought leadership to define, implement, and continuously evolve a cohesive value proposition for Cotiviti’s Health Enablement portfolio, ensuring it is perceived as an integrated enterprise solution.
• Lead and coordinate the end-to-end experience for assigned strategic and complex accounts, promoting alignment across contracted solutions and relevant offerings.
• Lead the development and delivery of executive-level customer narratives, synthesizing delivery performance, product insights, customer priorities, and market context into a unified, forward-looking message.
• Exercise independent judgment to analyze ambiguous, multifaceted issues; synthesize internal and external data to identify client risks, opportunities, and strategic growth pathways.
• Serve as the senior executive point of contact for select high-value accounts, directing and coordinating cross-functional teams to deliver exceptional client outcomes.
• Champion a differentiated, proactive client experience by developing and formalizing processes, templates, and workflows that drive consistency, quality, and measurable impact.
• Translate complex operational and market signals into actionable insights and strategic recommendations for both clients and internal stakeholders.
• Develop and present strategic recommendations to executive leadership and diverse stakeholder groups regarding account direction, risk mitigation, and portfolio priorities.
• Lead projects supporting the phased expansion of Client Advisory capabilities and contribute to scalable, repeatable approaches for strategic accounts.
• Build and maintain collaborative relationships across product, technology, operations, growth, and shared services to coordinate client and business activities.
• Represent Cotiviti in strategic client engagements and selected industry forums, communicating advanced information and providing subject matter expertise to diverse audiences.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to performa duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.

Requirements

• Bachelor’s degree required;
  Master’s degree strongly preferred.
• Minimum of 12 years of relevant experience in managed care or health plan…