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Software Support Analyst — Frontline Helpdesk

Job in Eagle, Ada County, Idaho, 83616, USA
Listing for: Mark43
Full Time position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 52000 - 78000 USD Yearly USD 52000.00 78000.00 YEAR
Job Description & How to Apply Below
Position: Software Support Analyst I — Frontline Helpdesk

Mark
43 is seeking a Software Support Analyst to be on the front lines of our customer support efforts, directly interacting with first responders and civilian staff at public safety agencies to improve their experience with our products. You will collaborate with cross-functional teams and help drive resolution of issues as they arise.

Ideal candidates have at least two years of software support experience, familiarity with Zendesk or JIRA, and strong proficiency with Microsoft Office and Google

We are looking to fill the Software Support Analyst I — Frontline Helpdesk position at Mark
43 in , United States.

Our organisation is growing, and we are hiring a Software Support Analyst I — Frontline Helpdesk in , United States.

This Full Time opportunity is for the Software Support Analyst I — Frontline Helpdesk role at Mark
43.

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