Boutique Retail Manager

Company Overview

Spotlight Events, Inc. is an employee‑owned (ESOP) purpose‑driven organization headquartered in Eagle, Idaho. For nearly three decades, our brands—
Spotlight Dance Cup and LEAP National Dance Competition
—have produced approximately 90 events in 30 states and 50+ cities annually.

Inspire and celebrate young adults through the arts. Powered by the Entrepreneurial Operating System (EOS) and grounded in accountability, excellence, and growth, we are rapidly expanding our national footprint and seeking dynamic leaders who can grow with us.

• "Break A Leg" – Passionate, disciplined, self‑starter energy that inspires excellence
• "A Cut Above" – Delivering the shining standard at every event and creating raving fans
• "The Show Must Go On" – Adapt & overcome with resourcefulness, flexibility, and relentless drive to get it done
• "Support Your Friends" – Celebrate others, uplift the team, and make people feel valued
• "Pride of Ownership" – Own the details, grow relentlessly, and treat every dollar earned or saved as if it were your own

• complacency, low effort, waiting for orders instead of leading
• inconsistency, mediocrity, doing just enough to get by
• excuses, rigidity, giving up when challenges arise
• gossip, selfishness, "not my job" mentality
• neglect, waste, blame‑shifting, lack of accountability/growth

• Employee‑Owned (ESOP):
  Build long‑term wealth and ownership in a rapidly growing company.
• Annual Bonus based on % of EBITDA (30% – no max cap, based on plan terms)
• Mission‑Driven Work:
  Inspire and celebrate the next generation of artists across the country.
• Career Pathway:
  Be part of the leadership team shaping the future of a category‑leading brand.
• 401(k) with 3% Company Contribution
• Paid Time Off (PTO), Flex Time, Paid Holidays
• Pre‑Tax “Cafeteria” Plan (FSA/HSA eligible)
• Medical, Dental, Vision Coverage
• AFLAC Supplemental Insurance

We are seeking an experienced and motivated Boutique Manager to oversee retail operations, boutique sales, inventory management, and product development. You are a strong leader with proven retail and buying experience who thrives in both fast‑paced event environments and structured office operations, and you demonstrate excellent communication, time management, and organizational skills while inspiring and holding your team accountable.

The Boutique Manager is responsible for driving boutique sales across Spotlight’s touring events, managing inventory and buying decisions, and ensuring brand consistency in merchandise and retail operations. This role includes overseeing in‑office boutique functions, managing an online store, hiring and training sales associates, and traveling to events to lead boutique execution.

• Attain sales goals by leading, motivating, and managing boutique sales associates
• Represent Spotlight as a professional leader who embodies a "client‑first" focus
• Hire, train, and develop both in‑office and event boutique staff
• Lead event boutique operations including setup, tear down, merchandising, and sales transactions
• Purchase and manage boutique merchandise, marketing materials, props, and fixtures
• Oversee product design and selection in collaboration with Sales, Marketing, and Client Services teams
• Utilize Lightspeed POS to track stock levels, trends, sales statistics, and merchandise aging
• Process merchandise, tagging, markdowns, and replenishment to ensure optimal inventory
• Negotiate with vendors to secure favorable pricing and product quality
• Develop and implement merchandising strategies for in‑office, online, and on‑event boutiques
• Organize and oversee photo shoots for marketing and promotional materials
• Implement sales campaigns to drive product awareness and volume
• Manage online store operations and fulfill e‑commerce orders
• Balance, reconcile, and manage cash handling procedures
• Prepare reports on boutique sales and inventory for leadership
• Oversee supplier RFPs for merchandise, signage, programs, and event materials
• Deliver exceptional customer service with enthusiasm and positivity
• Operate the POS system for purchases, returns, and exchanges, balancing drawers…