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Senior Service Desk Leader - Operations and ITSM Excellence

Job in Eagle, Ada County, Idaho, 83616, USA
Listing for: The Pennant Group
Full Time position
Listed on 2026-10-18
Job specializations:
  • Software Development
    Senior Developer
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

The Pennant Group is seeking a Senior Service Desk Manager – Operations in Eagle,  lead day-to-day Service Desk effectiveness and drive continuous improvement. You will oversee performance, service quality, governance, and accountability, ensuring alignment with organizational goals and user experience.

This role requires senior IT operations experience and strong leadership across multiple teams. Join a company that values CAPLICO principles and empowers local leaders to deliver

For the Senior Service Desk Leader
- Operations and ITSM Excellence position at The Pennant Group, we are reviewing applications now.

We are seeking a motivated Senior Service Desk Leader
- Operations and ITSM Excellence to join The Pennant Group in Eagle, , United States.

Consider building your career as a Senior Service Desk Leader
- Operations and ITSM Excellence at The Pennant Group.

Position Requirements
10+ Years work experience
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