Sales Administrator

Location: Hanwell

As Sales Administrator you will be joining a local, established business, on a full time, permanent basis working onsite in Banbury. Your prime role will be to ensure orders are recorded, processed and delivered on time, liaising with the internal team and customer, always delivering exceptional levels of service. Offering a starting salary of between £27,000 and £29,000 you will be joining a small, close knit, supportive team.

Key Accountabilities for the Sales Administrator:

Process customer orders, including inputting and liaising with other departments to ensure deadlines are met
Prepare sales quotes
Check order availability and issuing invoices
Raise sales invoices and credit notes
Maintain product database and customer records
Deal with customer enquiries, technical queries, direct order input and advising customers on their order requirements
Liaise with the internal departments on a daily basis
Maintain CRM database
Support with haulier tracking

Key Competencies for the Sales Administrator:

Strong communication skills
Solid rapport building skills, at all levels

Experience of working in a sales support, administration role, from order processing through to delivery

Experience with pricing, margins and quoting
Be able to demonstrate excellent levels of customer service, including conflict resolution
Knowledge of buying groups would be beneficial
French language skills would be beneficial, but not essential
Proficient in Microsoft Office
Highly organised, able to work on multiple tasks at any one time and thrive under pressure
Meticulous attention to detail and accurate
Good interpersonal skills
Strategic problem solver
Adaptable in a changing environment

What's in it for you

Salary of up to £29,000

Hours:

8am-4:45pm (45-minute lunch)
23 days annual leave plus bank holidays
Pension
Life Insurance
Office-based (no hybrid working)
Progression and learning opportunities