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Food Sales Administrator

Job in Acton, Ealing, Greater London, UB18, England, UK
Listing for: JAC Recruitment
Full Time position
Listed on 2026-09-25
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration, Sales Administrator
  • Sales
    Office Administrator/ Coordinator, Business Administration, Sales Administrator
Salary/Wage Range or Industry Benchmark: 30000 - 32000 GBP Yearly GBP 30000.00 32000.00 YEAR
Job Description & How to Apply Below
Location: Acton

British Japanese Food Company

Sales Admin at Acton Office

Salary: from 30K GBP

Working Hours

8:30 – 17:30 (1-hour unpaid lunch break)

Specific Roles

Sales Order Processing and Customer Service

* Enter and process sales orders for all customers, liaising with logistics warehouses in the UK and the Netherlands, and issue final invoices upon receipt of CMR

* Prepare and completion of all documentation needed for customs (COA, Export Certificate, Health Certificates, etc)

* Completion of product forms/ promotion forms except for quality-related information

* Maintenance of clear records for each customer file, internal and customer’s systems, updating any changes to individual procedures

* Respond to various enquiries from customers

* Ensure compliance with export and international trade requirement

* Assisting sales managers when needed

* Monitor payment status for pending orders with payment issues

Logistics arrangement

* Daily communication with our warehouses and troubleshooting logistic/supply problems

* Coordination with sales team re allocation of stock if shortage occurs, and set up rationing plan

* Working closely with our current transport companies, to ensure that deliveries are made on time and in full.

* Comply with customer-specific Incoterms requirements.

Essential Requirement

* Fluent written & spoken English

* Previous experience of administration work

* Friendly and positive with customers

* Proactive problem solver

* Excellent communication skills and flexible thinking

Additional Requirement

* Fluent written & spoken Japanese, other languages desirable

* Experience handling complex export documentation.

Benefit

* 28 days of holidays (including bank holidays) increasing with service

* Purchase of their products at 50% discount from retail price

* Auto Enrolment Company Pension Plan

* A bonus may be paid to all team members annually, based on the profitability of the company.

* Cooking facility to prepare lunches

   We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding
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