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Property Complaints Leader - Hybrid, Drive Service Quality

Job in Ealing, Greater London, UB18, England, UK
Listing for: A2Dominion Housing Group Ltd
Full Time position
Listed on 2026-02-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A community-focused not-for-profit organization in Ealing seeks a Property Complaints Manager to enhance the complaints service. This role is pivotal in driving improvements and ensuring outstanding customer responses. Responsibilities include managing complex complaints and leading a high-performing team. Ideal candidates should have experience in complaints management and strong communication skills. Employees enjoy a range of benefits such as holiday allowance, pension contributions, and wellbeing support.
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