Senior HR Administrator

About the Role:

We're looking for an experienced, organised Senior HR Administrator to join our HR Shared Services team, supporting employees and managers across Ferrero UK & Ireland. As a key member of the team, you'll play an important role in delivering a high-quality HR service, taking ownership of key administrative processes and helping to ensure a seamless employee experience throughout the employee lifecycle.

This role offers a varied mix of operational HR responsibilities, policy ownership and stakeholder management. You'll take a leading role in reviewing, developing and maintaining HR policies and procedures, ensuring they remain accurate, relevant and aligned with business needs and employment legislation.

Working closely with stakeholders across People & Organisation, Payroll, Legal and the wider business, you'll build strong working relationships, coordinate key activities and drive improvements across our HR processes. You'll be confident engaging with different teams, managing competing priorities and ensuring actions are progressed effectively.

This is a great opportunity for an experienced HR professional who enjoys taking ownership, building relationships and making a meaningful contribution within a fast-paced, international organisation.

Main Responsibilities:

Alongside your operational HR responsibilities, you'll play an important role in delivering a high-quality, efficient and accurate HR administration service across Ferrero UK & Ireland. This remains a highly hands-on administrative role, requiring strong attention to detail, excellent organisation and the ability to manage a varied workload while maintaining high standards of service.

You'll play an important role in building and maintaining effective relationships with stakeholders across Ferrero UK & Ireland. Developing strong, collaborative working relationships with your immediate HR Shared Services colleagues and the wider People & Organisation (P&O) team will be essential to your success in this role. Acting as a key point of contact, you'll work collaboratively with employees, managers, P&O colleagues and other business functions to ensure HR processes are delivered consistently and efficiently.

You'll proactively engage stakeholders throughout HR policy reviews and process changes, gathering feedback, coordinating discussions, managing expectations and ensuring actions are followed through to completion. You'll be confident communicating updates, identifying potential challenges and working with others to develop practical solutions that meet both employee and business needs.

You'll also support effective collaboration between HR Shared Services and the wider business, identifying opportunities to improve communication, simplify processes and strengthen the overall employee experience.

About You:

You are an experienced, organised and detail-oriented HR professional who enjoys taking ownership of responsibilities and delivering a high-quality service. You bring a strong background in HR administration and are confident independently managing multiple priorities while maintaining accuracy and attention to detail.

You'll have a good understanding of HR processes, employee lifecycle administration and employment policies, with the ability to review, draft and maintain HR documentation.

You're confident building relationships with people at different levels of an organisation, influencing and constructively challenging where appropriate, and managing expectations to achieve positive outcomes. You can navigate competing priorities, communicate clearly and ensure agreed actions are delivered.

You're proactive, solutions-focused and comfortable taking responsibility for improving processes and ways of working. You can…