Business Support Team Leader

Job Title: Business Support Team Leader

Location: Ealing, West London - Hybrid Working

Hourly rate 28.60 PAYE / 38.19 Umbrella

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 35 hours

ASAP Start

About the Role

Are you passionate about making a difference for vulnerable children and families? We are looking for a Business Support Team Leader to join our Children's Services team. This is a key leadership role, supporting the Business Support Manager and Operations Manager to ensure frontline services run efficiently and effectively.

You will manage a team of approximately eight staff, oversee administrative, financial, and ICT functions, and ensure compliance with data protection, health and safety, and audit regulations. This role also involves managing facilities, responding to emergencies, and deputising for the Business Support Manager when required.

Key Responsibilities

• Lead and manage the Business Support team, ensuring high standards of service delivery.
• Oversee administrative, financial, and ICT systems to support statutory services for vulnerable children.
• Manage facilities across multiple sites, ensuring compliance with health and safety regulations.
• Handle financial processes including petty cash (approx. 50,000/month), requisitions, and payments.
• Ensure accurate and timely performance data reporting to meet statutory requirements.
• Contribute to service improvement through data analysis and process development.
• Represent Business Support Services in meetings and liaise with internal and external stakeholders.

Experience Required

• Previous managerial experience of leading and supervising an office-based team - essential for overseeing day-to-day operations and ensuring service delivery.
• Strategic Thinking and Decision-Making - ability to anticipate challenges, set objectives, align team goals with organisational priorities, and adapt to change for long-term success.
• People Management and Motivation - proven ability to inspire, coach, and develop team members, manage performance, and create an engaged and valued workforce.

About You

We're looking for someone with:

• Strong leadership and people management skills.
• Excellent communication skills, both written and verbal.
• Proven experience in managing administrative systems and financial processes.
• Advanced IT skills, including MS Office and Excel.
• Ability to analyse data and produce accurate reports.
• Experience in managing a heavy workload and prioritising effectively.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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