Contracts Manager

Contracts Manager – Social Housing (Capital Works)
We are currently seeking an experienced Contracts Manager to lead the operational and commercial delivery of capital works and high-risk property programmes across occupied social housing homes.

This is a fantastic opportunity for a driven professional with strong leadership skills and a solid background in social housing contracts to take ownership of contract performance, client relationships, and service excellence.

The Role As Contracts Manager, you will be responsible for the overall performance of the contract, ensuring delivery in line with contractual commitments, company standards, and client protocols.

Key responsibilities include:

Full operational and commercial management of the contract

End-to-end management of capital works and high-risk properties within occupied homes

Managing works to programme time frames and producing detailed project plans

Ensuring full compliance with Health & Safety regulations, company standard operating procedures, values, and quality assurance accreditations

Demonstrating and monitoring best practice in line with current legislation, codes of practice, and industry standards

Line management of five Supervisors, including one-to-ones, daily briefings, and performance reviews

Oversight of KPIs, reporting, and service delivery standards

Budget management and financial performance control

Handling client queries and managing resident complaints effectively and professionally

Supporting and engaging operatives and branch teams to consistently deliver high-quality outcomes

What We’re Looking For
Proven experience managing a contract within the social housing sector

Strong budget management experience

Experience in performance reporting and KPI management

Demonstrable people management experience

Ability to evidence contract performance, efficiencies, and continuous improvement

Practical technical knowledge of social housing repairs and maintenance

Full, valid driving licence

About You You will be commercially aware, highly organised, and confident managing both people and performance. Strong communication skills are essential, as you’ll be liaising with clients, residents, and internal teams daily.

If you’re looking for a role where you can take real ownership, drive standards, and make a tangible impact within social housing, we’d love to hear from you