Senior Planner

Senior Planner – Social Housing (Ealing)

Location:

Ealing

Pay: £18.25 per hour

We are looking for an experienced Senior Planner to join a busy social housing environment in Ealing, supporting a local authority housing contract.

You will be responsible for leading and managing a small planning team of 3 planners, ensuring the efficient scheduling of works, high levels of customer service and strong operational performance.

• Manage, support and develop a team of 3 planners
• Oversee daily scheduling and allocation of repairs and maintenance works
• Ensure appointments are planned efficiently and in line with service level agreements
• Monitor workloads, performance and productivity of the planning team
• Act as the main point of escalation for complex scheduling or resident issues
• Work closely with operational and management teams to support service delivery
• Produce reports and contribute to performance reviews

• Previous experience in a senior or supervisory planning role
• Proven experience managing staff
• Background within social housing, repairs and maintenance, or property services
• Strong organisational and problem-solving skills
• Confident using scheduling and planning systems
  
  Ability to work in a fast-paced, customer-focused environment

This is an excellent opportunity for an experienced planner looking to step into, or continue in, a leadership role within a social housing setting.