Technical Lead, Quality Assurance - QA​/QC, Quality Control - QC Analysts​/Managers

We believe current convenience food options are too “one-size-fits-all” - prescriptive, inflexible, and wasteful. At STOCKED we make award-winning meals with a difference, allowing busy foodies to eat what they want, when they want, and how much of it they want. We freeze sauce-based meals, packed full of protein and other good stuff, into handy little Blocks that can be transformed back into award-winning dishes in just a few minutes.

This is a completely personal approach to convenience food which also helps you cut down on your household food waste too.

Sam & Charlie launched STOCKED in 2021 after feeling current convenience options didn’t cut the mustard. Since then we’ve delivered more than 4 million meals (10 million Blocks) to tens of thousands of customers (aka the Blockparty) across the country.

• Love the Blockparty. Our customers are awesome. Listen and learn from them and deliver the best experience you can
• Be ready for anything. Be resourceful with what you’ve got to get the best results you can. Get stuck in and keep calm when it hits the fan
• Be respectful
  . Champion the importance of diverse opinions and what different perspectives can bring to the table
• Think outside the box. Buck trends and set trends. Enjoy coming up with bold ideas and don’t be afraid of giving them a go
• Keep it lean. Move fast, and don’t spend too long on things that don’t move the needle
• Get better every day. Our product is iterative and constantly evolving. We need to do the same

Please note: this is a 12 month fixed term contract. We’re hiring a Technical Lead to run the technical and quality systems behind everything we make. You’ll be the food safety expert for the site and own the day to day of our quality management system, making sure standards are understood on the floor, records are right first time, and issues are resolved promptly.

At the moment our technical workload is shared between the Operations team and on site Production team, with some external support. This role pulls it together under one person. You’ll help us build and maintain a culture of food safety and technical excellence and own delivery.

You’ll work closely with our Head of Operations, our Production Manager and our co-founder, Charlie.

• Quality Management System. Own the day-to-day running of the QMS. Keep procedures, records and specifications current and version controlled, run internal audits including GMP and fabrication, investigate non-conformances, implement sustainable corrective actions and make sure what is written down is what actually happens on the floor.
• Accreditation & Audit. Drive our SALSA compliance and own the site’s audit readiness. Build the systems and evidence needed to move towards BRCGS. Prepare for and host customer, third-party, and certification audits.
• Food Safety & HACCP. Maintain, continuously improve, and review HACCP plans and CCP verification and validation. Own allergen controls and segregation, run micro and environmental sampling schedules, and keep calibration, temperature monitoring and traceability watertight. Lead traceability and recall exercises. Conduct horizon scanning to monitor changes in legislation, industry trends, emerging risks and food safety vulnerabilities.
• Raw Materials & Suppliers. Manage supplier and raw material approval and own the specification library. Chase and review supplier documentation, make acceptance and rejection calls on incoming raw materials and packaging, and log and follow up quality issues with suppliers through to resolution.
• Retail & Customer Technical. Own the technical side of customer relationships. Complete retailer specs and submissions, support customer audits and visits. Review, verify and approve…