Solutions Officer

Adecco are seeking several experienced Housing Solutions Officers to join a dynamic team within a local authority. This is an exciting opportunity to make a real difference by supporting residents and delivering effective housing solutions.

• Housing Solutions Officer
• Public Sector - Local Authority
• Temporary Role - 3 months with possible extension
• Full Time - Monday to Friday, 35 hours per week
• 245 per day Umbrella inside IR35
• IT Equipment Provided
• ASAP Start
• Hybrid Working - 2 to 3 days per week in office (Ealing, W5 2HL
  ), remainder at home

• Investigate and determine eligibility, priority need, and intentionality under relevant legislation.
• Issue legally sound decisions and notifications within statutory time frames.
• Negotiate with landlords and housing providers to secure accommodation.
• Liaise with internal teams and external agencies to deliver effective housing solutions.
• Maintain accurate case records using housing management systems.
• Identify and report safeguarding concerns for vulnerable individuals.
• Stay updated on housing legislation and best practice guidance.

Essential Skills

• In-depth Knowledge of Housing Legislation: Strong understanding of the Housing Act 1996, Homelessness Act 2002, and Homelessness Reduction Act 2017.
• Case Management Expertise: Ability to manage complex caseloads efficiently and meet statutory deadlines.
• Assessment & Decision-Making: Skilled in conducting homelessness assessments and making legally sound decisions.
• Communication Skills: Excellent verbal and written communication for liaising with applicants, colleagues, and external agencies.
• Problem-Solving: Ability to identify risks early and implement effective interventions to prevent homelessness.
• Negotiation & Advocacy: Experience negotiating with landlords, housing providers, and support services.
• IT Proficiency: Competent in using housing management systems and Microsoft Office applications.
• Customer Service Orientation: Empathetic and professional approach when supporting vulnerable individuals.
• Organisational Skills: Ability to prioritise tasks and work under pressure in a fast-paced environment.

Why Apply?

• Competitive daily rate
• Flexible hybrid working
• IT equipment provided
• Opportunity to make a meaningful impact in the community

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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