Certified Medical Assistant; CMA- Urgent Care-Easley

Certified Medical Assistant (CMA) – Urgent Care – Easley

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With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.

The Certified Medical Assistant - Urgent Care is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited to, respirations, blood pressure, pulse oximetry, height, weight and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topical, etc.)

within the Medical Assisting scope and state guidelines.

• Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
• Identifies significant changes in patient condition through data collection and reports them to the provider.
• Troubleshoots issues and escalates problems to provider, direct supervisor, or appropriate internal resource.
• Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
• Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
• Shows patients to examination rooms and prepares them for the physician.
• Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
• Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.
• Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre‑charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit.
• Documents in electronic medical records (EMR) accurately and appropriately.
• Manages in‑basket messages in the electronic health record (EHR) under the provider’s verbatim instructions.
• May perform front desk workflows (i.e., MyChart requests, patient registration, scheduling, phone triage, cash handling, and check‑in/check‑out).
• Follows up on orders, appointments, referrals, and follow‑up visits and collects co‑pays as needed.
• Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs, and diagnostic tests, disposing of contaminated supplies, etc.
• Actively participates in ongoing training per Bon Secours Mercy Health and market recommendations.

Active Medical Assisting certification from one of the following (required):

• Certified Medical Assistant (CMA);
  American Association of Medical Assistants, Registered Medical Assistant (RMA);
  American Medical Technologists, Certified Clinical Medical Assistant (CCMA);
  National Health career Association (NHA);
  Nationally Registered Certified Medical Assistant (NCRMA);
  National Association for Health Professionals, National Certified Medical Assistant (NCMA);
  National Center for Competency Testing (NCCT)
• If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (A ‑OE) is acceptable (not accepted in the state of South Carolina)

BLS Basic Life Support, American Heart Association (preferred upon hire,…