Assistant General Manager

Join to apply for the Assistant General Manager role at Paragon Hotel Company
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Principal Responsibilities & Position Purpose

To provide efficient and courteous service to each customer and maximize room revenues by directing and coordinating the day-to-day operation of the Front Office, Housekeeping, and Maintenance. Responsibilities include personnel, budget performance, and financial controls in accordance with company and brand standards. Understand and implement the company mission, values, and culture at all times.

Qualifications

• 2+ years of experience supervising at least eight associates at a branded, quality hotel (preferred)
• Bachelor’s Degree (preferred)
• At least three years of experience in the hotel industry (preferred)
• Experience in accounting (preferred)
• Display professionalism, honesty, and trustworthiness
• Excellent attendance and punctuality
• Knowledge of Housekeeping, Maintenance, and Food & Beverage operations (preferred)

Work Environment &

Physical Requirements

• Stand, lift, bend, learn, read, concentrate, think, and communicate (major life activities)
• Stand for eight hours, bend, stretch, and reach
• Long hours may be required
• Be available 24/7, including weekends and holidays
• Push or pull 60 pounds; lift or carry 30 pounds
• Follow approved laundry procedures; fold linen per standards

Required Knowledge, Skills, and Abilities Knowledgeable in

• Supervisory skills: interview, hire, train, appraise, document, motivate
• Entire property, staff services, hours of operation, types of rooms, locations, rates, and discounts
• Accounting practices
• Safety and security measures
• Local shopping, dining, entertainment, and travel directions
• All functions, procedures, and policies of supervised departments
• Daily hotel operations, daily events, bulletin boards, updates on changes and events

Skills

• Train and develop associates through meetings, logs, etc
• Monitor and document associates for feedback (positive and negative)
• Maintain organization of supplies and order as necessary
• Analyze work for accuracy
• Computer literate to operate property management system

Abilities

Multitask, detail oriented, remain service‑centric. Effectively communicate with guests, department heads, associates, and corporate support staff. Market and promote the property to increase exposure and sales. Solve guest issues with professionalism and hospitality.

Essential Functions

• Other duties as assigned, within capability
• Hire, train, coach, counsel, and develop qualified individuals
• Promote positive morale and friendly attitudes
• Complete administrative duties timely: schedules, payroll, inventories, orders, production controls
• Work within budgeted guidelines for maximum revenues and labor models
• Maintain safety and security practices; knowledge of emergency procedures
• Ensure guests receive high quality product and service
• Use internal means: logs, email, etc. for communication and documentation
• Follow company’s Associate Handbook policies
• Maintain certification from brand‑approved responsible vendor training program
• Implement company’s Standard Operating Procedures at the hotel
• Keep General Manager promptly informed of significant problems or matters

Benefits

• Paid Instantly
• Paid Time Off
• Team Member Room Discounts
• Time and Half for Select Holidays
• Referral Bonus Program

Voluntary Benefits

• Accident Insurance
• Disability Insurance
• Life Insurance
• Cancer Insurance
• Dental Insurance
• Vision Insurance

Property Specific Incentives

• Gift Cards
• Employee Lunches

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function & Industries

• Management and Manufacturing
• Hospitality

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