Rental Shop Technician

Description

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…

· Consulting

· Material Handling Equipment, Parts, and Service

· Automated Mobile Robots

· Vision guided vehicles and automated guided vehicles

· High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems

· WMS/WES/WCS solutions and Software

· Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation

· Telematics

Job Summary
As a Rental Shop Technician, you will perform mechanical, hydraulic, electrical, and cosmetic repairs and maintenance on electric and internal combustion lift trucks, material handling equipment, and related machinery, primarily in a supervised shop environment. Your goal is to ensure complete customer satisfaction by delivering polite and professional service.

Responsibilities

· Maintenance and Repair

o Conduct quality scheduled maintenance, new equipment installations, approved modifications, minor and major equipment overhauls, paint jobs, condition assessments, and rental truck preparations according to policies and procedures.

o Analyze and address breakdowns of customer equipment, recommending and executing corrective actions.

o Rebuild and repair components and perform factory-authorized modifications as per specifications.

o Provide field service support as needed.

· Customer Service

o Exhibit a professional demeanor and provide superior customer service to foster goodwill between the company and customers.

o Prepare and maintain accurate documentation for each repair.

· Safety and Cleanliness

o Follow safety rules and ensure proper disposal of hazardous waste.

o Keep work area clean, free of clutter, and maintain personal/shop tools in good repair.

o Adhere to Carolina Handling’s safety and housekeeping guidelines during all repairs.

· Additional Duties

o Perform parts and supply lookup and ordering.

o Provide sanding, lubrication, operational testing, and minor welding within capabilities.

o Account for 100% of paid time.

· Perform any other duties as assigned or required to support the company's overall operations and objectives.

Requirements

All potential hires are subject to pre-employment checks which include but are not limited to background checks, drug screenings, and motor vehicle record checks.

· High school education plus one to three years of relevant mechanical, electrical, and hydraulic experience, or equivalent college or vocational education.

· Demonstrate strong mechanical and electrical aptitude.

· Ability to utilize volt, ohm, and multi-meters effectively.

· Ability to read and interpret schematics and service/training manuals.

· Ability to safely operate drills, grinders, presses, forklifts, hoists, overhead cranes, and personal hand tools.

· Ability to understand and follow verbal and/or demonstrated instructions.

· Ability to perform arithmetic calculations involving fractions, decimals, and percentages.

· Ability to communicate effectively with customers, management, and co-workers.

· Ability to maintain a good understanding of industry innovations and product availability to make informed recommendations based on customer needs.

· Ability to draw upon available support resources within the company and recognize when it is appropriate to seek assistance.

· Knowledge and ability to navigate the internet, intranet, Excel, Outlook, and Word.

· Ability to adapt to additional knowledge, skills, and abilities as required for other assigned duties.

Benefits of Joining the Team

Benefits Built For YOU ! At Carolina Handling, taking care of Associates is our utmost priority. We are pleased to offer a comprehensive benefit program to protect your health, your family, and your way of life.

Health Benefits:

Medical, Dental and Vision Insurance, Prescription Drug Plan.

Financial and Tax-Saving Benefits:

Company-paid Disability, Life and AD&D Insurance; 401(k) plan…