Senior Manager Wellness & Leave Administration

Senior Manager, Benefits, Wellness & Leave Administration

Senior Manager, Benefits, Wellness, and Leave Administration is responsible for the strategic oversight, operational excellence, and continuous improvement of the Firm’s benefits, wellness and leave programs, providing leadership oversight and individual contribution on all programs, policies and practices that enhance the team member experience and support organizational growth.

• Providing strategic leadership and direction for the design, implementation, administration, and continuous improvement of all health, group benefits, wellness, retirement, leave, and other firm perks/benefits programs, ensuring alignment with the Firm’s growth strategy, business objectives, and talent acquisition/retention goals
• Overseeing the development, enhancement, and execution of comprehensive wellness and leave strategies, including physical, mental, and financial well‑being, and ensuring compliance with all federal, state, and local laws and regulations (e.g., FMLA, ADA, HIPAA, COBRA, ACA, ERISA)
• Leading and developing the U.S. benefits team, fostering a culture of operational excellence, collaboration, and professional growth, setting clear goals, providing coaching, and ensuring accountability for high‑quality service delivery
• Partnering with HR, Talent, and Finance functions to drive strategic improvements and ensure seamless integration of benefits and leave programs, including during M&A activities
• Overseeing the administration of all U.S. benefits and leave programs, including enrollment, claims, vendor management, compliance, policy development, and execution
• Ensuring accurate management of leave data, payments, and balances; performing audits; analyzing program usage; and evaluating effectiveness from cost, process, and team member experience perspectives
• Maintaining quality assurance, document procedures, and implementing new administrative processes to achieve efficiency and accuracy
• Building and maintaining strong relationships with brokers, external vendors, and consultants to ensure optimal benefit offerings, service excellence, cost-effectiveness, and adherence to contracts and service levels
• Conducting research and collaborating with brokers to draft annual renewal change recommendations and monitor market trends, best practices, and benchmarking data
• Leading benefits communications and education initiatives, ensuring team members and managers are well‑informed and empowered to utilize benefits and wellness resources
• Managing communication efforts, training, and tools regarding benefit program offerings, procedural changes, and government‑mandated disclosures
• Providing support and guidance to team members and managers on benefit and leave‑related matters, including handling complex issues, investigations, and complaints
• Preparing special reports by collecting, analyzing, and summarizing information and trends; monitoring high‑cost claims and problem areas; and ensuring accurate estimates, forecasts, and calculations for budget planning
• Overseeing the management and communication of the 401k plan and Executive Physical program
• Reviewing, creating, and updating Summary Plan Descriptions and applicable policies to ensure accuracy and compliance in plan documents and administrative procedures

• Bachelor’s Degree with an HR or business emphasis
• Minimum of 7 years progressive experience in benefits administration, including at least 3 years in a leadership role
• Certified Employee Benefit Specialist (CEBS) or Certified Benefit Professional (CBP) is preferred
• Strong functional expertise in benefits program design and administration
• Experience working in a multi‑state regulatory environment as it relates to benefits and leave laws
• In‑depth knowledge of government regulations that apply to benefit programs (ERISA, FMLA, COBRA, HIPAA, ACA, NY - HCRA)
• Strong knowledge of State leave laws
• Experience in leveraging technology for benefits administration
• Workday HCM/Benefits/Absence experience is strongly preferred
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Outlook)
• Experience interacting with brokers and vendors
• Demonstrated…