Wireless Sales Associate

Join to apply for the Wireless Sales Associate role at GP Mobile
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Are You Ready to Build Your Career and Make Serious Money? GP Mobile, one of the largest T‑Mobile Premium Retailers in the US, is looking for highly motivated people to join our team.

Mobile Experts (ME) work as a member of a Retail Team to bring the T‑Mobile brand to life. They are brand ambassadors who build energy and excitement around our products and services. Candidatos bilingües son preferidos, pero no requerido.

What You’ll Do In Your Role

• Build proficiency related to serving and selling to our customers, while providing a world‑class customer experience and building loyalty by helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.
• Exploring individual needs and providing hands‑on demonstrations of the latest and greatest technology in‑store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting‑edge IoT devices.
• Approaching service and sales needs with composure, integrity and compassion.
• Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate how our ever‑expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning‑fast LTE network.
• Why T‑Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
• Completes training on T‑Mobile in‑store experience, new skills and processes, knowledge of systems and reference resources.
• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
• Establishes relationships with and partners with T‑Mobile employees across channels, including business and customer service to collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment.
• Successfully identify and handoff small business leads.
• Support team initiatives and create an inclusive environment.

The Experience You’ll Bring

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
• Effective at balancing customer needs and performance goals.
• 6 months of customer service and/or sales experience, Retail environment preferred.

What We Can Offer You In Exchange For Your World‑class Work

• Competitive base pay plus milestone bonuses
• Benefits for part‑time and full‑time associates
• Medical, dental and vision benefits
• Generous paid time‑off programs
• Phone service discounts
• Serious growth potential for your career!

Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!

Requirements

• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED
• Bilingual candidates encouraged to apply

At GP Mobile, a T‑Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non‑binary people, and parents to apply. We are an equal‑opportunity employer and welcome everyone to our team.