Sales Operations Specialist

Helix Wireless connects people, businesses, and things with each other by providing intelligent and repeatable solutions using our SmartSIM and strategic partnerships. We bring value to our customers and are committed to uplifting the communities we serve.

The Sales Operations Specialist works side by side with the Sales team to turn their needs into organized, repeatable processes. This role keeps sales activity, data, and reporting on track, equips the team with the materials and training they need, and manages post-sale projects through execution, including launches of revenue-impacting products.

• Support the day-to-day operations of the Sales team and keep sales activities organized and on track.
• Keep sales, pipeline, account, and opportunity data in the CRM accurate, complete, and up to date.
• Coordinate pipeline reviews and sales meetings.
• Build reports and dashboards that show sales performance and key metrics.
• Partner with Revenue Operations on forecasting, reporting, and data accuracy.
• Build and maintain sales materials, including pitch decks, one-pagers, pricing guides, and competitive resources.
• Keep the sales team informed on products, processes, and new offerings.
• Maintain the sales playbook, including qualification, discovery, and objection handling.
• Prepare Sales for product launches with the training, messaging, and materials they need before go-live.
• Manage post-sale projects from planning through execution, including timelines, tasks, owners, and deliverables.
• Coordinate launches of revenue-impacting products and initiatives.
• Run project meetings and document decisions, action items, and next steps.
• Identify risks and roadblocks, elevate issues when needed, and share clear status updates.

• Develop, simplify, and document Sales processes, SOPs, and checklists.
• Work with Sales, Marketing, Operations, Product, and Finance on cross-functional initiatives and system implementations.
• Gather sales team feedback and share insights with Product and leadership.
• Align Sales Operations work with the Helix pillars:
  Simplify, Enable, Deliver.