Associate Order Management Representative
Listed on 2026-01-01
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Administrative/Clerical
Data Entry, Office Administrator/ Coordinator
Associate Order Management Representative
Location:
East Chicago, IN
Join to apply for the Associate Order Management Representative role at Cleveland‑Cliffs
.
Cleveland‑Cliffs Steel has an immediate opportunity for an Associate Order Management Representative at our East Chicago, IN office. As a member of the order management team, you will be responsible for the entry and processing of varied customer purchase orders. This position requires accurate data entry in a fast‑paced environment.
Summary of Responsibilities- Understand customer purchase order, contract, or part specification sheet requirements and how the information applies to the production of steel.
- Enter orders using appropriate technologies into various entry systems.
- Review and check orders for discrepancies and/or errors, updating where appropriate.
- Develop knowledge of internal business processes and systems.
- Process customer order changes that impact the manufacturing/processing or shipment of steel.
- Review and resolve order issues with internal stakeholders.
- Understand specific production plant capabilities.
- Perform other duties as assigned.
- High school diploma and 2 years of relevant work experience, or a bachelor’s degree.
- Working knowledge of computers and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
- Excellent written and verbal communication skills.
- Attention to detail.
- Time‑management and organization skills.
- Effective communication with internal and external stakeholders.
- Ability to multi‑task and prioritize.
- High‑volume order entry/processing experience.
- Knowledge of SAP or other ERP systems.
Cleveland‑Cliffs Inc. is the largest flat‑rolled steel company and the largest iron ore pellet producer in North America. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more. Cleveland‑Cliffs Inc. is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation, please email or call 1(312) 899‑3097.
Cleveland‑Cliffs Inc. is an equal‑opportunity employer – M/F/Veteran/Disability. We are a drug‑free workplace and conduct pre‑employment screening as a condition of employment.
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