Master Dealer

Join to apply for the Master Dealer role at Ameristar Casino Hotel East Chicago
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WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll be part of an exciting industry where the days and nights are fast paced. You’ll work with a diverse team driven by enthusiasm for helping people have more fun, and you’ll be supported in your career growth to expand your possibilities.

Initial placement within the salary range is based on an individual’s relevant knowledge, skills, and experience. Base salary is part of our Total Rewards package, which can include wellness programs to support financial, physical, and mental well-being. Benefits such as day-one medical coverage, 401(k) matching, and bonuses may vary by position. Paid time off is earned according to local policy and increases with length of employment.

We love our work.
BRING US YOUR BEST.

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.
• Provides fast, flawless, personalized service to players.
• Consistently builds and maintains rapport with guests.
• Maintains knowledge of all aspects of the games dealt.
• Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal controls.
• Conducts assigned game according to procedure.
• Ensures appropriate game protection and pace for all players.
• Learn and be familiar with the property’s other gaming and entertainment/service activities to provide accurate information and enhance guest experience.
• Ensures payouts are made quickly and accurately.
• Fills and credits tables by verification of cheques; opens and closes tables according to established guidelines and procedures.
• Performs all other related and compatible duties as assigned; maintains confidentiality in all company matters.

BRING US YOUR BEST.

• High School Diploma or equivalent required.
• Experienced dealer with knowledge of ALL high-volume main games (Blackjack, Craps, Roulette, Ultimate Texas, Baccarat, Pai Gow, High Card Flush) required.
• Strong verbal communication skills; fluent in English.
• Ability to maintain confidentiality and professionalism; knowledge of applicable state gaming laws and regulations.
• Excellent customer service and interpersonal skills.
• Energetic, proactive, and able to work collaboratively with team members at all levels.
• Highly organized and detail-oriented.
• Ability to perform payoffs accurately using basic arithmetic.
• Ability to work any shift or hours, including nights, weekends, holidays, and overtime.

We’re focused on growth, diversity, and sustainability—values that guide our approach to serving guests, team members, vendors, and our community. We’re changing entertainment.
Follow us.
Equal Opportunity Employer

Mid-Senior level

Full-time

Sales and Business Development

Industries:
Gambling Facilities and Casinos

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