Property Manager - East Chicago

SUMMARY

Under the direction of the Property Supervisor, the Property Manager is responsible for the overall operation of the property, and the day-to-day implementation of those policies, procedures and programs that will assure a well-managed, well-maintained building within established management operating and fiscal policies and assuring compliance with all regulatory agencies and investors. This includes developing within the property a supportive environment for all residents, assuring the property’s sound fiscal management, maintaining an acceptable occupancy level, maintaining a clean, well-maintained building and grounds, managing the onsite staff and their duties, interacting with and supervising vendors.

The Property Manager must relate well to people and is required to provide leadership in developing a community and in facilitating a staff that functions as a team and is cooperative with each other, the residents, and visitors to the property.

• Works closely with Maintenance Supervisor to monitor & schedule maintenance work (i.e., work orders, repairs, etc.) and ensure their timely completion.
• Approves rotating schedule of personnel for emergency maintenance.
• Conducts follow‑up inspections of maintenance work and surveys resident satisfaction.
• Inspects site grounds and common hallways daily.
• Monitors and approves make‑ready status of vacant apartments.
• Monitors/assists in yearly unit and site inspections.
• Recommends expenditures within budget allocations for physical repairs, replacement, and/or major improvements.
• Evaluates maintenance operations to determine efficiencies or areas cost saving potential.
• Ensures any construction‑related problems are corrected.
• Ensures emergencies are handled promptly and HHDC (Hispanic Housing Development Corporation) corporate staff are properly notified.
• Other duties may be assigned.

• Oversees key control, verifies entry door control systems, gates and locks are properly functioning, answering service is in place, acts as fire/police department liaison, and employees are educated regarding safety and security.
• Assists Corporate in developing & maintaining updates emergency procedures plan.
• Reports and investigates all liability and site incidents to the corporate office immediately.
• Ensures that all workers’ compensation claims are reported, investigated and all proper paperwork is completed and forwarded to HR within 24 hours of the incident.
• Ensures the update and completion of the Material Safety Data Sheets as well as other safety related inspections and reports.
• Other duties may be assigned.

• Maintains full occupancy.
• Implements and oversees compliance with all regulatory agency policies and Tenant Selection Plan requirements (i.e., Fair Housing and Occupancy compliance).
• Reviews and processes names on waiting list; monitors yearly updating/opening and closing of lists.
• Supervises/assists applicant screening in accordance with tenant selection criteria.
• Prepares and submits all required reports on time (Vacancy, Budget Variance, Management Overview, etc.); ensures resident lists are accurate and up to date at all times.
• Monitors and assists with lease renewal process (recertification).
• Assists with planning and implementing marketing outreach to local agencies, organizations, and businesses. Familiarizes self with the surrounding communities and resources.
• Supervises move‑in and move‑out procedures; prepares necessary documents.
• Conducts market surveys, shops competition and is aware of neighborhood market conditions.
• Other duties may be assigned.

• Attends and participates in outside or in‑house activities, meetings, organizations, regulatory agency meetings or inspections, etc. as required by the needs of the property and as directed by the Property Supervisor to enhance the sense of community at the property and to enhance the public image of the property.
• Promotes harmonious relations among residents, staff, vendors, and people of the larger community.
• Maintains congenial relationships with all residents, is understanding of and sensitive to…